Find all hotels by Accor Hotels in Ha Long

"We stayed for four nights in the Citidenes, it had a comfortable working space, is close to the boat tours, a great gym and yoga studio as well as two pools. They also have free bicycles for you to explore the town. We stayed in an apartment style room so cooked in the fully equipped kitchen. Would highly recommend. "

"The service was amazing, Special mention to Chris and Alex who knew us by name, and were very welcoming every time we met. The Vietnamese tea service hosted by Alex was a great experience and very insightful. Also Mr Bing playing modern songs on traditional Vietnamese instruments whilst having dinner, was great to hear and really made the experience all the better. "

"Very luxury feel on the boat. Staff very friendly and attentive. Great food options and they catered very well for dietary requirements. Only negative was that the evening canapés/drinks on the top deck felt a little tacky and slightly like a school disco at times, and the canapés were not great (half a grape on a slice of stale baguette)."

"I have nothing but praise for this hotel. I did six weeks in Vietnam – nine different locations/5* hotels – and this was my absolute favourite. Everything is just stunning !! "

"Nice and friendly service"

"Very comfy beds and great showers, the food in the restaurant was nice. Staff were friendly and An helped me book travel and a tour around the bay. Bit out of town but it's an easy 10 min ride. Only negative was the sky bar was closed."

"Even though there was a problem with the dates we booked aligning with their schedule, Catherine Cruises went above and beyond to ensure we were on an equally luxurious cruise ship with another company to suit our schedule. And rather than just handing us over to another company, they proactively managed the whole thing with amazing communications and care levels. This demonstrates an exceptional level of commitment to customer service - even when we're not even on their boat! We hope to revisit them and experience their service on their own boat soon! Defo a big thumbs up to this company."

"Beautiful modern hotel with great rooftop bar and all the staff were lovely. There were lots of restaurants and shops within walking distance."

"Friendly staff, especially all receptionists ladies, lady Hue, Lady Phuong and another head hostess were extremely helpful and accommodated to our request. A very nice hotel to stay."