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Citadines Marina Halong

4.5 star property
Luxury Ha Long hotel in Bai Chay with 4 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Marina Halong

Indoor pool, outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas
Lobby
Indoor pool, outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas
Executive Apartment, 2 Bedrooms | Balcony

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • Gym
  • Room service
The price is SAR 229
SAR 260 total
includes taxes & fees
25 Dec - 26 Dec

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Deluxe Studio, 2 Twin Beds

In-room safe, individually decorated, desk, laptop workspace

Deluxe Studio, 2 Twin Beds

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, individually decorated, desk, laptop workspace

Deluxe Studio

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

View from room

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 59 sq m
  • Bay view
  • Sleeps 7
  • 2 King Beds

View all photos for Executive Apartment, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Executive Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 52 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, individually decorated, desk, laptop workspace

Deluxe Room, 2 Twin Beds

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Rainfall showerhead
  • 24.5 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Executive Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Bedrooms

In-room safe, individually decorated, desk, laptop workspace

Deluxe Room, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Balcony

Executive Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Rainfall showerhead
  • 24.5 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Apartment, Multiple Beds

In-room safe, individually decorated, desk, laptop workspace

Premier Apartment, Multiple Beds

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • Sleeps 7
  • 4 Twin Beds

View all photos for Premier Apartment, 2 Bedrooms

In-room safe, individually decorated, desk, laptop workspace

Premier Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 84 sq m
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Apartment, 3 Bedrooms

In-room safe, individually decorated, desk, laptop workspace

Executive Apartment, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 90 sq m
  • Bay view
  • Sleeps 9
  • 3 King Beds

View all photos for Premier Apartment, 2 Bedrooms (King)

In-room safe, individually decorated, desk, laptop workspace

Premier Apartment, 2 Bedrooms (King)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 84 sq m
  • Sleeps 7
  • 2 King Beds

View all photos for Executive Room

In-room safe, individually decorated, desk, laptop workspace

Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Two Bedrooms Apartment

In-room safe, individually decorated, desk, laptop workspace

Deluxe Two Bedrooms Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Three Bedrooms Room

In-room safe, individually decorated, desk, laptop workspace

Deluxe Three Bedrooms Room

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Two Bedrooms Room

In-room safe, individually decorated, desk, laptop workspace

Premier Two Bedrooms Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Two Bedrooms Apartment

In-room safe, individually decorated, desk, laptop workspace

Executive Two Bedrooms Apartment

  • Sleeps 4
  • 1 King Bed

View all photos for Premier Two Bedrooms Apartment

In-room safe, individually decorated, desk, laptop workspace

Premier Two Bedrooms Apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Premier King

In-room safe, individually decorated, desk, laptop workspace

Two Bedroom Premier King

  • Sleeps 4
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

In-room safe, individually decorated, desk, laptop workspace

Executive One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe Twin

In-room safe, individually decorated, desk, laptop workspace

Studio Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive One Bedroom Room

In-room safe, individually decorated, desk, laptop workspace

Executive One Bedroom Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, individually decorated, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Two Bedrooms Room

In-room safe, individually decorated, desk, laptop workspace

Executive Two Bedrooms Room

  • Sleeps 4
  • 1 King Bed

View all photos for Executive King Bed Room

In-room safe, individually decorated, desk, laptop workspace

Executive King Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

In-room safe, individually decorated, desk, laptop workspace

Deluxe Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Bedrooms Room

In-room safe, individually decorated, desk, laptop workspace

Deluxe Two Bedrooms Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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The price is SAR 233
SAR 265 total
includes taxes & fees
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About the neighborhood

Map
Peninsula 3, Marina Halong,, Halong Marine Blvd, Hung Thang Ward, Ha Long, Quang Ninh Province

What's nearby

  • Ha Long Night Market - 5 min walk
  • Dragon Park - 6 min drive
  • Ha Long International Cruise Port - 7 min drive
  • Halong Bay Marina - 12 min drive
  • Tuan Chau Beach - 17 min drive

Getting around

  • Ga Ha Long Station - 10 min drive
  • Haiphong (HPH-Cat Bi) - 46 min drive

Restaurants

  • ‪Nhà hàng Thủy Chung - ‬18 min walk
  • ‪Nha Hang Pho Bien - ‬16 min walk
  • ‪Magnolia Restaurant - ‬3 min walk
  • ‪Dung Anh Coffee - Bakery - ‬16 min walk
  • ‪Cua Vàng Hải Sản Nhà Hàng - ‬13 min walk

About this property

Citadines Marina Halong

Luxury hotel near Ha Long Night Market
Located close to Cái Dăm Market and Tuan Chau Beach, Citadines Marina Halong provides a grocery/convenience store, designer stores on site, and a garden. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • Luggage storage, concierge services, and a billiards/pool table
Room features
All 580 individually decorated rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs.
More amenities include:
  • Recycling and LED light bulbs
  • Designer toiletries, bidets, and hair dryers
  • LCD TVs with cable channels
  • Wardrobes/closets, balconies, and daily housekeeping

Languages

Chinese (Mandarin), English, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: VND 350000 for adults and VND 260000 for children
  • 4 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Soul Bowl Restaurant
  • Sandals Restaurant
  • On The Rocks Rooftop Bar

Things to do

  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness center
  • Free bicycle rentals
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1808 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Living plant wall
  • Local culture & ecosystem education
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Free bottled water
  • Local meal delivery service

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Individually decorated
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Due to renovations, the following facilities will be closed until further notice: On The Rocks Bar (30th floor), Social Lounge, and the outdoor pool.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of VND 500000 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 850000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 350000 for adults and VND 260000 for children
  • Airport shuttle fee: VND 1490000 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: VND 500000 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 850000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Citadines Marina Halong Hotel
Citadines Marina Halong Ha Long
Citadines Marina Halong Hotel Ha Long

Frequently asked questions

Does Citadines Marina Halong have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 6:00 AM–9:00 PM.

Is Citadines Marina Halong pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of VND 500000 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Citadines Marina Halong?

Self parking is free at this property.

What time is check-in at Citadines Marina Halong?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Citadines Marina Halong?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Citadines Marina Halong provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 1490000 per vehicle applies.

Where is Citadines Marina Halong located?

Located in Bai Chay, this luxury hotel is within 1 mi (2 km) of Ha Long Night Market and Cái Dăm Market. Dragon Park and Ha Long International Cruise Port are also within 6 mi (10 km).

Citadines Marina Halong Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 20 reviews" "
Rating 8 - Good. 4 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful property with amazing ocean view
Stayed 1 night in Nov 2024

10/10 Excellent

Ha anh

Stayed 1 night in Sep 2024

8/10 Good

Jonathan, San Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearly took a beating from the storm but overall good. -2.5 for not serving any water or drinks untill half finished eating dinner and 3 requests.. Hello... :-\ Breakfast was above average and rest staff was very good so earned 1 back. Certainly 5 potential. Recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Ralph J

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel but noisy construction nearby and not many dining options in the hotel
Stayed 3 nights in May 2024

10/10 Excellent

Anh Quoc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay and relax.
Stayed 1 night in Mar 2024

10/10 Excellent

Laxmikant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was very relaxing. The 2 swimming pools are too small and way too crowded. The breakfast is not good. Overall the place is good.
Stayed 3 nights in Jul 2023

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is stunning, spotlessly clean and the pools are really nice. Breakfast buffet was varied and had a massive selection. Unfortunately the bed was the hardest we have experienced in any hotel and we did not have a good nights sleep. The shower is bizarre too, it’s in the bath at the same level as the bath tap, and there is no holder or bath curtain meaning you have to hold the shower head and water goes on the floor no matter how careful you are. The area around the hotel is almost completely abandoned.

10/10 Excellent

CINDY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST HOTEL 👍👍👍
Excellent is only the world i can say for this hotel. I give 5 ⭐️ for all & definitely will recommend to all my friends if they visit Halong Bay in future.
Stayed 2 nights in Mar 2023

2/10 Terrible

Samuel

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Building site - do not book!
We booked 2 nights here for my gf’s 30th and regret the entire experience. A room with a view (of the bay) = you could just about see the bay but most of the view was of the giant construction site surrounding the hotel. There’s no mention of this on hotels.com and the photos shown are CGI = there’s absolutely zero greenery surrounding the hotel and construction went on from 8am to 10pm at night. See photos for the view from the balcony, it was very noisy! When we arrived, we immediately wanted to check out after realising the hotel wasn’t as marketed or as expected. Despite spending over 4 hours on the phone to various agents from hotels.com, none of them were able to help and I was told to wait 10+ days for a response, despite only staying for x 2 nights. On the first night, there was a party happening next door until 2am. Despite several phone calls and trips to reception, they weren’t able to get our neighbours to turn the music down. We ended up having to request a room change just for a quiets night sleep - and zero apologies given for the inconvenience. Hotel was also like a ghost town, very few people there, probably because of the construction and fake photos that hotels.com shows of it. Do not stay here, and also do not book through hotels.com either as customer service is terrible !
Stayed 2 nights in Nov 2022

10/10 Excellent

Matthew, Christchurch

Stayed 1 night in Oct 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
It is located in the middle of nowhere in an area in full development but yet inhabited. It might be ok in a few years but not now. Severe problems with the A/C.
Stayed 2 nights in Aug 2022

10/10 Excellent

PARMOD K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

won tae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

minjeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 호텔
최상의 호텔입니다. 뷰도 좋고 깨끗하고 친절하고 아쉬움이 없는 최고의 호텔이라서 또 가고 싶습니다.
Stayed 1 night in Apr 2024

10/10 Excellent

YAERIN

Stayed 1 night in Jul 2023