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"Facing the west lake, it is best place to view the west lake. It is near Su Di and Lou Wai Lou, the famous restaurant. Temple Yue is 3 min away. Really love the breakfast there. The ginger tea brought us a warm morning during a code winter time. Two birds in the hotel lobby could green guests. And the most important, the hotel hosted a lot of political leaders in the past."

"Great location, walking distance from many shopping malls, restaurants and Hangzhou mass transportation system. Always clean and well maintain instalations."

"One of the best hotels in China! We definitely will return."

"Very nice location and great service👍"

"Great...no complaints. Staff was very helpful ordering at taxi when it was time to leave and made sure the driver took me to the right place. Thank you to the staff for your help. "

"Beautiful hotel. Excellent service. Polite and friendly staff. Breakfast was excellent. I enjoyed my stay there very much."

"Modern facilities. Nice staff and lots of food choices ."

"The lighting in the room is too bright. No light dimmer. "

"What I love the most about this stay are 1. Sumptuous breakfast 2. Location and proximity to Wulin night market & West Lake 3. Customized pillow 4. View of West Lake"