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InterContinental Hangzhou by IHG

4.5 star property
Luxury Hangzhou hotel in Downtown Hangzhou with 3 restaurants

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Photo gallery for InterContinental Hangzhou by IHG

Children's area
Minibar, in-room safe, laptop workspace, blackout drapes
Exterior
Property amenity
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Gym
The current price is SAR 411
SAR 479 total
includes taxes & fees
13 Feb - 14 Feb

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Room

Minibar, in-room safe, laptop workspace, blackout drapes

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for 2 Single Premium River View

2 Single Premium River View | Minibar, in-room safe, laptop workspace, blackout drapes

2 Single Premium River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Single Premium

Minibar, in-room safe, laptop workspace, blackout drapes

2 Single Premium

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 65 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Club Lounge Access, River View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed, Club Lounge Access, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 130 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Single Classic

Minibar, in-room safe, laptop workspace, blackout drapes

2 Single Classic

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, City View

Premium Room, 2 Twin Beds, City View | Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Classic

Minibar, in-room safe, laptop workspace, blackout drapes

1 King Classic

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Upgraded Premium Room

Minibar, in-room safe, laptop workspace, blackout drapes

Upgraded Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 130 sq m
  • River view
  • Sleeps 3
  • 1 Twin Bed

View all photos for 2 Single Upgraded Premium Lounge Access River View

Minibar, in-room safe, laptop workspace, blackout drapes

2 Single Upgraded Premium Lounge Access River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Upgraded Premium Lounge Access River View

Minibar, in-room safe, laptop workspace, blackout drapes

1 King Upgraded Premium Lounge Access River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 65 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium

Minibar, in-room safe, laptop workspace, blackout drapes

1 King Premium

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium River View

Minibar, in-room safe, laptop workspace, blackout drapes

1 King Premium River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 65 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access, River View (CEO)

View from room

Suite, 1 King Bed, Club Lounge Access, River View (CEO)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access

Suite, 1 King Bed, Club Lounge Access | Minibar, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Club Lounge Access, River View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Club Lounge Access, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Minibar, in-room safe, laptop workspace, blackout drapes

Classic Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

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View from property

Hangzhou Marriott Hotel Qianjiang

  • Pool
  • Hot Tub
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  • Parking included
9.0 out of 10, Wonderful, 125 reviews
The price is SAR 377
SAR 439 total
includes taxes & fees
9 Feb - 10 Feb
Hangzhou Marriott Hotel Qianjiang

About the neighborhood

Map
Jiefang East Road No 2, Hangzhou, Zhejiang, 310016

What's nearby

  • Wushan Night Market - 4 min drive
  • West Lake - 5 min drive
  • Wulin Square - 6 min drive
  • Broken Bridge - 6 min drive
  • Hangzhou Tower Shopping Mall - 7 min drive

Getting around

  • Citizen Center Metro Station - 2 min walk
  • East Railway Station - 7 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive

Restaurants

  • ‪芭菲盛宴环球美食 - ‬13 min walk
  • ‪锦香来 - ‬8 min walk
  • ‪明洞韩国料理 - ‬2 min drive
  • ‪Lzvazza - ‬9 min walk
  • ‪Costa Coffee - ‬9 min walk

About this property

InterContinental Hangzhou by IHG

Luxury family-friendly hotel near Wushan Night Market
Located close to Wulin Square and Hangzhou Tower Shopping Mall, InterContinental Hangzhou by IHG provides a garden, a playground, and a hair salon. Treat yourself to a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • A 24-hour front desk, a gift shop, and ATM/banking services
Room features
All 395 rooms have comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • LCD TVs with satellite channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: CNY 196 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Lake All Day Dining
  • Xianshanyuan Restaurant
  • Lobby Lounge

Things to do

  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Hot tub

Family friendly

  • Arcade/game room
  • Free children's club
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 6 treatment rooms
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 196 per person
  • Airport shuttle fee: CNY 20 per person (one-way)
  • Rollaway bed fee: CNY 408.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hangzhou Intercontinental
Intercontinental Hangzhou
Intercontinental Hotel Hangzhou
InterContinental Hangzhou Hotel
Intercontinental Hangzhou Hotel Hangzhou

Frequently asked questions

Does InterContinental Hangzhou by IHG have a pool?

Yes, this property has an indoor pool.

Is InterContinental Hangzhou by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Hangzhou by IHG?

Self parking is free at this property.

What time is check-in at InterContinental Hangzhou by IHG?

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at InterContinental Hangzhou by IHG?

Check-out is at noon.

Does InterContinental Hangzhou by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 20 per person applies.

Where is InterContinental Hangzhou by IHG located?

This family-friendly Hangzhou hotel is located near the airport, 2.5 mi (4.1 km) from Wushan Night Market, and within 6 mi (10 km) of West Lake and Wulin Square. Broken Bridge and Hangzhou Tower Shopping Mall are also within 6 mi (10 km). Citizen Center Metro Station is only a 2-minute walk and Chengxing Road Station is 12 minutes.

InterContinental Hangzhou by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 154 reviews
Rating 8 - Good. 47 out of 154 reviews
Rating 6 - Okay. 13 out of 154 reviews
Rating 4 - Poor. 3 out of 154 reviews
Rating 2 - Terrible. 5 out of 154 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, property conditions & facilities
The building design is unique.
Stayed 1 night in Dec 2024

6/10 Okay

Faisal, Hollis

Business traveler
Liked: Cleanliness
Limited dining options
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
slight feedback otherwise great stay
enjoyable stay. only downside is the lobby bar closes so early it was hard to have post dinner drinks or work at lounge over some whiskeys or alcohol in the night.
Stayed 3 nights in Sep 2024

2/10 Terrible

canson

Disliked: Cleanliness, property conditions & facilities
The property is dated
Stayed 2 nights in Jun 2024

10/10 Excellent

renjun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Nian

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept hotel with high service level
The stay was excellent. The staff r friendly and helpful. They always give a welcoming smile. I would like to suggest that the hotel line their dustbin especially the one inside the toilet because some guests absent-minded discard their toliet paper there, leaving behind a urine smell. While being green, the current methos is just not sustainable.
Stayed 1 night in Oct 2023

10/10 Excellent

MARZOUQ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very unique place to stay! Me and my girlfriend stayed there for three nights and the hotel was super! The room so clean, the hotel so organized, and the service is one of the best that I saw for while, they are really helpful and nice, the pool is good also the gym, and last thing which is the most important, is the view , this hotel have special view on the River and the new town, we will come back! Thank you intercontinental
Stayed 3 nights in Oct 2022

10/10 Excellent

Eric

Stayed 1 night in Dec 2021

10/10 Excellent

Nan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is great hotel to stay in Hangzhou city. Large Outlet in underground and easy access to subway
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the hotel
Nice hotel and good service
Stayed 1 night in Jul 2020

8/10 Good

MIN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, many choices
Stayed 1 night in Jun 2019

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Landmark of the city
amazing hotel with super nice staffs great location, so in love with local area cozy and good variation of breakfast
Stayed 1 night in Jun 2019

10/10 Excellent

Yu Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Hasan Furkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Jan 2019

10/10 Excellent

KUO HSUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常滿意的住宿體驗
非常滿意的住宿體驗。
Stayed 1 night in Dec 2018

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!!!!!
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and services
Stayed 2 nights in May 2018

10/10 Excellent

Shyr Yong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, View and Convenience
Great view of the famous Qiantang River right in front of my room. Almost nightly light show. On Saturday, there is a musical fountain show right in front of the hotel and the Hangzhou Grand Theatre. The music and the lightings are synchronised very well with all surrounding buildings within I believe a 5 km radius all participating in the lighting show. It is very convenient as it is next to the subway station. It is also within a 1.7 km walking distance from the the new and grand Raffles City Square developed by Capitaland. Outlet Mall (Sausser) is right in front of the hotel.
Stayed 6 nights in Mar 2018