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Wyndham Grand Plaza Royale Hangzhou

4.5 star property
Lakefront hotel with 3 restaurants and a health club

Choose dates to view prices

Photo gallery for Wyndham Grand Plaza Royale Hangzhou

Exterior
Lobby
Exercise/lap pool
Business Suite, 1 King Bed, Non Smoking | Terrace/patio
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Breakfast available
  • Pool
  • Bar
  • 24/7 front desk
  • Free WiFi
The current price is SAR 433
SAR 505 total
includes taxes & fees
10 Apr - 11 Apr

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Twin Beds Room

Deluxe Twin Beds Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Beds Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Twin Beds Room

Premier Twin Beds Room | Premium bedding, down comforters, minibar, in-room safe

Premier Twin Beds Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Business Suite, 1 King Bed, Non Smoking

Business Suite, 1 King Bed, Non Smoking | Bathroom | Combined shower/tub, designer toiletries, hair dryer, bathrobes

Business Suite, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Bed Room

Deluxe King Bed Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe King Bed Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Bed Room

Premier King Bed Room | Premium bedding, down comforters, minibar, in-room safe

Premier King Bed Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Lake View

Executive Suite, 1 King Bed, Non Smoking, Lake View | Terrace/patio

Executive Suite, 1 King Bed, Non Smoking, Lake View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 58 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Twin Room

Premium bedding, down comforters, minibar, in-room safe

Mountain View Twin Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 49 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Mountain View King Room

Premium bedding, down comforters, minibar, in-room safe

Mountain View King Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
No 555 Fengqi Road, Hangzhou, Zhejiang, 310006

What's nearby

  • West Lake - 10 min walk - 0.9 km
  • Broken Bridge - 15 min walk - 1.3 km
  • Wulin Square - 16 min walk - 1.4 km
  • Hangzhou Tower Shopping Mall - 18 min walk - 1.5 km
  • Wushan Night Market - 3 min drive - 2.8 km

Getting around

  • Hangzhou Railway Station (HZD) - 6 min drive
  • Fengqi Road Station - 6 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 36 min drive

Restaurants

  • ‪人民大会堂 - ‬3 min walk
  • ‪Cafe Grazie - ‬4 min walk
  • ‪丁哥黑鱼馆 - ‬9 min walk
  • ‪恩点工坊 - ‬8 min walk
  • ‪有间小厨 - ‬5 min walk

About this property

Wyndham Grand Plaza Royale Hangzhou

Luxury hotel near West Lake
Located close to Broken Bridge and Hangzhou Tower Shopping Mall, Wyndham Grand Plaza Royale Hangzhou provides a rooftop terrace, a shopping mall on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Luggage storage, multilingual staff, and smoke-free premises
  • Guest reviews speak well of the overall condition
Room features
All 293 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and shower/tub combinations
  • 37-inch LCD TVs with cable channels
  • Balconies or patios, refrigerators, and free infant beds

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian

Similar properties

Terrace/patio

Sofitel Hangzhou Westlake

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 430 reviews
The price is SAR 413
SAR 481 total
includes taxes & fees
7 Apr - 8 Apr
Sofitel Hangzhou Westlake

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 128 for adults and CNY 64 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7,556 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests are asked to contact the hotel with the name of at least one guest as it appears on their passport upon booking.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 308.0 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children
  • Rollaway bed fee: CNY 308.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:30 AM to 9:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Wyndham Grand Plaza Royale Hangzhou
Wyndham Royale
Wyndham Royale Hotel
Wyndham Royale Hotel Hangzhou Grand Plaza
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel
Wyndham Grand Plaza Royale Hotel
Wyndham Grand Plaza Royale
Wyndham Plaza Royale Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel
Wyndham Grand Plaza Royale Hangzhou Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou

Frequently asked questions

Does Wyndham Grand Plaza Royale Hangzhou have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:30 AM–9:30 PM.

Is Wyndham Grand Plaza Royale Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wyndham Grand Plaza Royale Hangzhou?

Self parking is free at this property.

What time is check-in at Wyndham Grand Plaza Royale Hangzhou?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Grand Plaza Royale Hangzhou?

Check-out is at noon.

Where is Wyndham Grand Plaza Royale Hangzhou located?

Located in Gongshu, this luxury hotel is within a 15-minute walk of West Lake and Broken Bridge. Wulin Square and Hangzhou Tower Shopping Mall are also within 1 mi (2 km). Fengqi Road Station is 6 minutes by foot and Wulinmen Station is 13 minutes.

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Wyndham Grand Plaza Royale Hangzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 207 out of 334 reviews
Rating 8 - Good. 94 out of 334 reviews
Rating 6 - Okay. 21 out of 334 reviews
Rating 4 - Poor. 9 out of 334 reviews
Rating 2 - Terrible. 3 out of 334 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, amenities
Beautiful scenery and lake side gardens
Stayed 1 night in Mar 2025

10/10 Excellent

ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with reasonable sized room
What I love the most about this stay are 1. Sumptuous breakfast 2. Location and proximity to Wulin night market & West Lake 3. Customized pillow 4. View of West Lake
Stayed 2 nights in Oct 2024

10/10 Excellent

Zhen Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, a minute walk to West Lake

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The westlake view of the nine floor room was amazing.
Stayed 3 nights in May 2024

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to China
Hotel is really nice and staff are great the only thing which I being picky on is bar area not very good.
Stayed 2 nights in Jan 2024

6/10 Okay

Wai Kit

Liked: Cleanliness, staff & service
Hotel condition is a bit old
Stayed 3 nights in Apr 2024

6/10 Okay

Zhuoqin

Liked: Property conditions & facilities, room comfort
Not a 5 star hotel
The hotel can only be rated as 3 star for overall services
Stayed 4 nights in May 2024

8/10 Good

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beside the famous West Lake, beautiful neighborhood, the facilities are new and advanced, friendly staffs. It looks like the hotel shares with other organizations in the same buildings, and it caused the confusion when I arrived. As it locates in the famous tourism area, you can imagine the area is pretty crowded.
Stayed 1 night in Mar 2024

6/10 Okay

Wenjing

There was frequently no wifi or with very slow speed.
Stayed 6 nights in May 2024

8/10 Good

Mary

Liked: Amenities
Once the staff figured out I was not happy with the desk staff, the other staff, manager and concierge got better at taking care of problems. This is not really a good hotel for a travel or who speaks little Chinese or no Chinese.
Stayed 7 nights in Mar 2024

8/10 Good

Jun

Liked: Cleanliness, staff & service
I don't think this is 5 start hotel: 1) the property facilities are old, for example, the glass-door of shower room cannot prevent shower water leak to bathroom, always. 2) the swimming pool in basement is dark and dirty, with very bad smell, I didn't use but looked around. The fitting facilities and swimming pool are open to public, such as training groups, unsafe at all. 3) the main hotel entry door doesn't open to the street facing west lake (if so that'll be great), however, it's opening to a narrow street with busy traffic, looks like free-market.
Stayed 9 nights in Apr 2024

10/10 Excellent

Victor

Stayed 1 night in Nov 2024

10/10 Excellent

Yan Xin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近西湖
Stayed 3 nights in Nov 2024

6/10 Okay

jeff

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Hugo

Stayed 2 nights in Oct 2024

8/10 Good

John

Stayed 2 nights in Oct 2024

10/10 Excellent

KUEI-LIN

Stayed 4 nights in Sep 2024

10/10 Excellent

Shalom

Stayed 3 nights in Sep 2024

6/10 Okay

Luis

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Hock Leong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Xinfeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
棒極了
Stayed 2 nights in Apr 2024

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

CHANG

Stayed 2 nights in Apr 2024

10/10 Excellent

Yuwei

Stayed 11 nights in Mar 2024

8/10 Good

Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
十分方便的位置，武林夜市就在隔壁，离西湖景区和市区都很近
Stayed 3 nights in Mar 2024