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"Great location, walking distance from many shopping malls, restaurants and Hangzhou mass transportation system. Always clean and well maintain instalations."

"Our experience there was lovely. Everyone was very kind and helpful. The room was beautiful. However the shower walls were glass... Pretty see through. Makes it difficult if your not there with someone your very close with. "

"I stayed in two different rooms on consecutive nights. The first was great, while the second, I had an equivalent room that didn’t have well-working air conditioning. It was somewhat humid, though not hot. The room was overall just slightly less clean than the other one on a different floor. I thought that was odd for its inconsistency in experience."

"Beautiful hotel. Excellent service. Polite and friendly staff. Breakfast was excellent. I enjoyed my stay there very much."

"I liked the friendliness of staff, including the housekeeping. I liked the space & the quietness. I liked its environment with convenient shops, rows of street shops opposite, Paradise Walk mall, subway station, healthy breakfast (home cooked), coffee clubs & lots of eateries plus a Jap Restaurant down at the ground floor. The unit we had wasn’t a fanciful one, it faced the office block, but the people who welcomed us, who cleaned it well as well as helping us resolve dryer issue were...

"everything was good except that the staff don't speak English"

"Ok"

"The building design is unique."