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"This is a quiet and peaceful property. I enjoyed my stay here with the view of Mt Fuji from our room. The outdoor hot spring was also amazing. The staff was attentive and take good care of the property. Definitely will return "

"We got a room with private hot bath, extremely spacious, very clean, comfortable and the view of Mount Fuji from the dining area and private bath was breathtaking. "

"Traditional Japanese room was very relaxing. You could enjoy tea while viewing the lake."

"Staff was very friendly, room was very spacious. Food was excellent with a great view of mount Fuji. Easy to find with GPS and lots of parking. Very quick drive down to the city, if renting a car be sure to equip winter tires in the winter months incase it starts to snow. "

"Incredible venue for a relaxing time. The private onsen was relaxing and the room itself was amazing with plenty of space to find peace and quiet. The kaiseki and breakfast was delicious and the private dining rooms felt intimate and personal. Overall an impeccable place to visit and relax b"

"Stayed here with husband and toddler (age 3.5 year old) for a night. We arrived at check in time (walked from bus station - about 10-15 min). A shuttle service was available but we decided to walk this time. Service from start to finish was amazing. The hotel was beautiful during the fall season. We stayed in the west wing. Rooms were very spacious and clean. However, the bathroom was a bit small. Dinner was included and was a buffet with several western and Japanese options. Drinks were included - alcoholic and non alcoholic. Breakfast buffet was great too. Get there early for seating near the windows for views. We never felt like there were too many people. We experienced the onsen which was hot at first but then very relaxing. Would recommend it all. Wish we could have stayed longer!"