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"The room smelled like BO"

"I love fairmont"

"It was not open because of construction…"

"Great location; just a few metres from one of the main TTC lines, and easy access to coffee shops, dining and entertainment. The room itself was fine, but we found several discrepancies in the bathroom (towel racks and toilet paper holders that fell off the wall, and a shower curtain rod that drooped like someone had done chin-ups on it). We didn't mention them until our 3rd day, after which someone immediately came and fixed them -- except for the shower curtain. So it was just a matter of...

"Everything was great except room service . They bring it to you in a plastic bag with plastic cutlery like it’s still Covid "

"The indoor/outdoor pool is amazing! Love the glass elevators with the scenic views. "

"Stayed one night with 2 kids. Like: Butler service was a ring away and were very helpful and attentive to our needs. One of the best indoor pool with a view in Toronto. Could improve: they need attention to detail for taking extra efforts for some surprise or goodies or something for kids. I expect this from a 5 star hotel where we have received many surprise elements elsewhere. "