Hotel with a Concierge in Worcestershire from SAR 415

"Very attentive staff, great location, wonderful food, clean, stylish rooms"

"Hotel is in need of modernisation very old and tatty furniture, hair in bath plug from previous guest, no soap, shower gel in bathroom you have to pay if you want it and at £134 a night i expect at least soap to wash your hands. Just a shame as it’s a perfect location but the hotel needs some renovations. "

"Beautiful grounds very clean lovely decor. Resturant staff excellent v friendly and efficient. However arrival and departure procedures were lacking in warmth and pleasantrie normally expected from reception staff. We had to ask where the dinning room was and how to get to the room. "

"Very clean and comfortable rooms, friendly staff "

"My wife and I stayed at the Elms for a one night stay as a birthday treat. The hotel is a beautiful building set in pretty park grounds. There was ample parking. Check-in staff were brilliant! Very friendly and professional. The gentleman helped us carry our luggage to the top floor which could be a bit of a hike for less mobile people or someone who struggles with stairs. The Spa area is very quirky and has everything you need to relax for a few hours. The outdoor jacuzzi is a nice...

"We had a lovely stay but woken in the night by a party. The receptionist let herself down when asking how our sleep was- just wasn’t interested in our reply"

"Lovely weekend in the Cotswolds staying at Lygon Arms. We stayed in a Cottage Room, which was very charming and quaint. The whole hotel is full of history and it's very charming. Staff were brilliant and friendly. "