Family Hotels in Surrey from SAR 296

"Excellent hotel. The staff are especially outstanding, above and beyond helpful and friendly with excellent customer service. The facilities are excellent. The only niggle was the central heating/AC controls didn’t respond in both rooms which i think was due to a central override so that was annoying. "

"Stayed in Double Tree Woking tinattend a family 80 th birthday party. Double standard room booked. Overall room all right. Sofa and small table , large TV in room. Plenty of wardrobe space , kettle cofee maker provided as well as free coffee pods and herbal and ordinary teabags, sugar , milk pods. Also 1 bottle of small water provided daily which saved buying water.Fridge also in room. Large ironing biard and iron also in room which was brilliant. Bathroom utilities provided tisse box , sanitary bags ,plenty of crabtree shower gel, body lotion, shampoo, conditioner. However shower not very easy tinuse and modern and bath a bit narrow but once you got the water flowing do able.Rate of room was okay but breakfast was extra . We had breakfast 1 morning whichbwas a buffet for 12 sterling . There were no pancakes available and Ibasked for these but was told they inly donthem fir children. Which for a hilton chain thought strange but they obliged and cooked me 2 pancakes. The 2 negatives I have is that our phone in room was not working no dial tone and I addressed this the next morning after arrival. But it was never was fixed during our stay . But we were out most of the time fro room except night time. We had to pay for our rental car at 15 sterling per day . Reception offered us delicious choclate cookies on arrival and inaaasked for snacks on departure and was give these and water on our return journey backnto Gatwick airport. Pleasant sitting area in reception. "

"It was a great size room for the price , the beds were ok but mattresses a bit soft for our liking. Staff members were friendly and it was clean "

"Very nice"

"Conveniently located 30 mins from Gatwick so ideal after a late flight. Basically a comfortable room. Disturbed at 1am by a neighbouring guest on a zoom call but not from external traffic noise. On closer inspection, the toom was in need of a deeper clean and rhe bed was not made well."

"We stay here regularly when visiting our daughter. The hotel is beautiful, rooms are fabulous, breakfast always good quality and plenty of choice. Staff are always friendly and attentive, from check-in, to the restaurant to the bar. Have tried some of the other local hotels (even Brooklands) but always come back here."

"Have stayed previously and standards just as high "

"Having stayed in this lovely hotel previously, I decided to treat my daughter to a couple of days in this idyllic setting. We had a wonderful time & did a couple of wonderful walks. The staff at this hotel cannot do enough for you. We will definitely be returning. "

"Front desk staff lady that handled my check in was beyond friendly, efficient and profesional. Restaurant has great options. Bar is open until 11 pm. Outside garden area with tables is a major plus and smoking allowed. Hotel is clean and very comfortable lobby/lounge. Hoppa bus runs every 15 min 24/7 which makes the short transport to Gatwick super convenient. "