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"This is our second stay here at this hotel. We loved it so much last year that we had to return this year. The staff is excellent, the food at the buffet was delicious, our room was comfortable and even more so with the outdoor hot tub made it lovely. I had several shiatsu massages at the hotel wellness area with wonderful massage persons. I would highly recommend this hotel."

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"Love this resort hotel. I love the smart packing feature where I can pack my stuff with extra space in my luggage."

"We came here for our honeymoon. The staff went above and beyond to make out stay a very special one. The hotel was very high-end and comfortable. We loved our private onsen and the morning breakfast. We also got unlimited ice cream! Would highly recommend this to anyone wanting a special trip or to relax in Hakone."

"Very cool, retro early 60’s hotel that’s been well preserved. So many great things to say about this hotel great staff very welcoming excellent transportation shuttle options. The views are amazing huge patio with lounge chairs to relax and soak in the view of Mount Fuji many dining options. The buffet was excellent, filled with traditional Japanese and American breakfast choices known for its onson/Spa this hotel is truly a step back in time and such a treat. Favorite part of the property is the size of the guest rooms which were huge by Japanese hotel standards large sliding windows open to bring in fresh air and gorgeous views beautiful ropes slippers. This hotel is truly delight. Don’t miss the gift shop. Hope to visit again! "

"This property was absolutely gorgeous!!! A worth mention was the staff how incredibly friendly they are and how they will make your experience that much more better. The restaurant riverside kitchen was delicious and had many options, the only issue we had was they sold out of their higher tier steaks which goes to show how incredible it must be! (Get reservations early in the night, our reservation was at 1945). Last but certainly not least was the private onsen in our room, overlooking the river and the mountains was always great to spend time in after a day of exploring. Highly recommend! "

"I chose a room with Mt Fuji view and woke up to a beautiful picturesque view of Mt Fuji under a clear blue sky that day. Feels like I had a front row view. Very good breakfast buffet but better go earlier as there’s a little wait line. "

"This hotel has everything you need without going out too far. There is onsen ( private and public ). Breakfast and snacks are complimentary. Only downside is one of the bean pillow which is uncomfortable "