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"Little extras, most welcome. "

"Friendly staff and excellent location ( next to JR station) . I would stay in this hotel chain again"

"Excellent location, helpfully staff, very clean unit with essential kitchen equipments"

"A centrally located hotel a bit on the older style but very comfortable with a cafe and Family Mart downstairs "

"Location close to the castle and withi walking distance to many sights."

"Nice modern hotel within easy walking distance to train or bus station. A shuttle bus is also available. Foyer was attractive and we were shown to our room and luggage was carried by staff. We had an executive double room which was a bit small. If we stay again we would get a twin room which are much bigger. Buffet breakfast was superb."

"A great experience from the beginning. Easy parking across the street. Efficient checkin even when there was a tour bus. Small but comfortable room. Convenient location. Good breakfast and fantastic onsen walkable to everything. "

"Loved this hotel! Room was bigger than expected (Deluxe Hollywood Room) and was very clean. Check-in/out was easy with friendly and professional staff available to assist. Breakfast had a good variety of food. Main attractions were within walking distance (10-20 mins walk). Public transportation nearby (10 mins walk). Wish we stayed longer than one night for greater use of the facilities. Would definitely stay here again. "

"Very accessible from Matsumoto Station. The hotel was very clean. I especially appreciated the cleaning after 3 nights of stay to be sustainable. The towel bags was a nice feature so we were able to carry the towels to the bath. Breakfast was delicious. There were so many options ranging from Japanese to western. There was something for everyone to eat. The hotel had nice little perks. When we stayed, there was happy hour (free alcoholic or non-alcoholic) and evening snack in the dining hall. "