Find Hotel with a Concierge in Acapulco

"good"

"I liked the view but the music from outside was too loud at night."

"The pool"

"amazing! beyond happiness! the staff is incredible, we felt taken care of always, everyone made us feel at home and pamperd. landscape is spectacular. the spa is super good. hotel reopened after tasteful, elegant yet laidback remodeling. villas are super comfortable, with amazing bathroom, private pool and terrace area. we loved every minute of our stay. thank you so much banyan! "

"Excelente atención por parte de la Srita. Luz en front desk. "

"First time here and I love it! The view, people and everything "

"I read a review that said the staff was the best thing about the hotel and it is true, they do what they can and what is within their reach, unfortunately the hotel fails in several aspects. I went in the low season (beginning of March) and there were 2 events (a wedding and a birthday party) I don't know if the hotel miscalculated but during meal times the restaurants were packed with people having to queue for up to half an hour and once you had gotten a table, the food was gone and you also had to wait up to half an hour for the buffet trays to be refilled, the queues at the 3 bars were the same, queues and more queues."

"Clean "

"Very clean and the staff was very nice. "