Find Family Hotels in Acapulco

"I love this hotel"

"Nice swimming pools but you have to pay extra to use the infinite one. Seems to find new ways every year to get more money from you."

"La televisión no funcionaba bien porque solo tenía 3 canales, las almohadas olían horrible. No estoy de acuerdo con que la gente aparte los camastros y tarden horas para usarlos cuando hay gente que no tiene ni donde sentarse. En cuanto al servicio fue excelente, mi hijo tuvo una herida con un azulejo de la alberca y fueron muy amables y lo curaron y hasta le regalaron un helado, excelente de verdad. El buffet de la mañana de verdad todo delicioso y las instalaciones con buen mantenimiento"

"The location it’s a plus the property it’s in very bad conditions, elevators not morning , bathrooms in very bath conditions areas with out paint no Tv on the bar horrible "

"Had an amazing staying! Was upgraded to a villa due to Hotel being remodeled after hurricane Otis. Staff was attentive and fast with delivering any food orders. Always friendly and with a smile. Also the villas are super clean!! "

"When I did my check out with my family, they took away our bracelets that allowed us to get around the place. And we wait for 4 hour for our ride with being able to get any drinks due to them taking our bracelets."

"Elevator not working, no towels, no phone in the room ,room not nice. I order towels and they tell me in 10 mts and pass 1 hour already "

"I only give 4 stars to hotel because there's 2 elevators and only one was working so it was taking forever to use it, and internet was very slow "