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"Excellent Staff. Will recommend to family and friends! Will stay here again. "

"I want to get the obvious out of the way…They are currently renovating all of the balconies. The ones that are complete - look beautiful. This did not bother us a bit because they are not putting people in those rooms and work stops at night anyway. It would be the only improvement I was going to mention. The staff at the desk (along with their “mascot” a very friendly black poodle) were very helpful and friendly. Location could not be better. We got off the train and had a two minute walk to the hotel entrance. That was awesome! Speaking of awesome - after hiking down to Laughterbrunnen and walking the valley it was amazing to come back and hop into the outdoor hot tub. It looks over the train station with great views of the mountains and surrounding area. We liked the size of the room and had plenty of space for our belongings without interfering with our other space. There were also some English speaking channels for unwinding in bed at night. The bathroom shower was a bit small but would definitely not be enough to keep us from coming back. As mentioned there is a nice hot tub. There is also a quiet solarium like place to relax as well as a full spa and an indoor pool that we really enjoyed as well. Oh! And I can’t forget the great staff that greeted us every morning for breakfast in the dining room. Always smiling and willing to talk. Breakfast is included by the way!! We definitely look forward to visiting again. "

"Perfect location, awesome staff, wonderful space, beautiful views. "

"Central location"

"in the middle of Interlaken, convenient and good price, very nice staff "

"The hotel is very nice but we found the rooms to be very warm and had no air conditioning. "

"Breathtaking views. Perfect location.Staff extremely helpful and knowledgeable.Location to Grindalward first excellent. Recommend highly"

"The hotel is located by a stunning lake surrounded by mountains, creating a truly picturesque setting. The manager and front desk team were very friendly and professional, making us feel welcome throughout our stay. We were also pleasantly surprised with a complimentary room upgrade, which made our experience even better."

"This hotel is great, the staff are friendly and helpful. The breakfast is fabulous. There is not much going around in interlaken west but the train station is literally next door, so you can hop off to any where in switzerland."