Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

3.0 star property
Family ski hotel with 2 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

Terrace/patio
Sauna, spa tub, steam room, hot stone massages, sports massages
View from room
Gallery Family Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Housekeeping
The price is SAR 1,004
SAR 1,071 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

Economy Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Satellite channels
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Economy Double Room With View of the Jungfrau

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Satellite channels
  • Sleeps 2
  • 1 Double Bed

Comfort Single Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Satellite channels
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Satellite channels
  • 33 sq m
  • Sleeps 4
  • 4 Double Beds

Gallery Family Room

Highlights

Heating
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 6
  • 5 Twin Beds

Panoramic superior double room with view of the Jungfrau

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Satellite channels
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Panoramic Double Room With View of the Jungfrau

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Satellite channels
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Satellite channels
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the neighborhood

Map
Wengen, Lauterbrunnen, BE, 3823

What's nearby

  • Wengen-Mannlichen Cable Car - 1 min walk
  • Ski Lift Wengen - Mannlichen - 7 min walk
  • Valley Museum Lauterbrunnen - 73 min drive
  • Staubbach Falls - 73 min drive
  • Trummelbach Falls - 75 min drive

Getting around

  • Wengen Station - 1 min walk
  • Bern (BRN-Belp) - 109 min drive

Restaurants

  • ‪Horner Pub - ‬71 min drive
  • ‪Restaurant Weidstübli - ‬73 min drive
  • ‪BASE Cafe - ‬72 min drive
  • ‪Flavours - ‬71 min drive
  • ‪Berghaus Männlichen - ‬39 min drive

About this property

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

Family-friendly hotel in the city center
You can look forward to a grocery/convenience store, a terrace, and shopping on site at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel. Skiers and snowboarders can spend time on the slopes at this hotel offering ski passes and ski storage. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities like ice skating. Stay connected with free in-room WiFi, and guests can find other amenities such as mini golf and a garden.
Additional perks include:
  • An indoor pool with sun loungers
  • Bike rentals, multilingual staff, and massage treatment rooms
  • A banquet hall, luggage storage, and laundry services
  • A billiards/pool table, tour/ticket assistance, and meeting rooms
  • Guest reviews give top marks for the pool, helpful staff, and location
Room features
All 120 rooms offer comforts such as bathrobes, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 restaurants
  • 1 bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Ice skating
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Grocery/convenience store
  • Library
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CHF 40

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.40 per person, per night for adults; CHF 1.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-out fee: CHF 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and TWINT
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and spa tub with adult supervision
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Victoria Lauberhorn Wengen
Arenas Resort Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel Hotel

Frequently asked questions

Does Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel have a pool?

Yes, this property has an indoor pool.

Is Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per night.

How much is parking at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?

This property doesn't offer parking.

What time is check-in at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?

Check-in start time: 3 PM; Check-in end time: 10 PM. Early check-in is available for a fee of CHF 40 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?

Check-out is at 10 AM. Late check-out is available for CHF 40 (subject to availability).

Where is Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel located?

Located near the slopes, this Lauterbrunnen hotel is in the mountains and within a 5-minute walk of Grindelwald - Wengen Ski Area, Wengen LWM, and Wengen-Mannlichen Cable Car. Mini Golf Wengen and Mannlichen Mountain are just steps away. Wengen Station is only a 1-minute walk.

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 337 out of 588 reviews" "
Rating 8 - Good. 179 out of 588 reviews" "
Rating 6 - Okay. 45 out of 588 reviews" "
Rating 4 - Poor. 14 out of 588 reviews" "
Rating 2 - Terrible. 13 out of 588 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Madison

Stayed 1 night in Dec 2024

6/10 Okay

Christina, Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities
The best part about this property is its location a few steps from thr train station. You can't hear the train, dont worry. They are pretty quiet. Directly behind the hotel is the main street. The hotel is no frills, and serves its purpose as a hub for snow sports. There is no conditioner in the bathroom. The staff left a coffee cup and used spoon in our room for 2 days. The floors in the spa area are very slippery. I almost fell twice, once down the stairs to the jacuzzi area. The staff are friendly and helpful. I would stay here again strictly due to it's location. The rest of the town is uphill. You will need dinner reservations anywhere in this town or you're out of luck.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel brought the culture and feel of this little village into a single location. It was easy to walk anywhere we wanted to go and the staff was exceptionally polite and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Immediately off the train platform, which is nice in winter. Would stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the view from our room and the wellness areas. We used them both nights. Breakfast was fantastic.
Stayed 2 nights in Dec 2024

10/10 Excellent

renee, medicine hat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 1 night in Oct 2024

6/10 Okay

Valerie

Stayed 2 nights in Oct 2024

10/10 Excellent

Wai Lok

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and view. Not much choice for food after dark. There is also some construction.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Stayed 1 night in Oct 2024

10/10 Excellent

Bryce

Traveled with partner
The room we had was small, but nice and adequate for our needs. The breakfast buffet was good. We were hoping to use the spa but it closed early enough that we weren’t able to use it by the time we got back to the hotel after dinner.
Stayed 1 night in Sep 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was nervous when we walked off the train to see the front of the hotel covered in scaffolding and repairs but we got a beautiful view of the mountain and town. The shower temperature would constantly change, luckily never too hot or too cold but it was strange. Large flat decorative pillows were the only pillow option. The man who checked us in and out was extremely nice, welcoming and friendly. The rest of the staff at front desk were reserved. Restaurant is pretty good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountaintop oasis
Soo grateful for their service!!! Note to guests to read the email that you need to check in ahead of time and that they have specific hours for check-in because the town closes down around 10 PM. The most important fact is that we were late getting into the hotel past the check in time. There were several mountain passes that were closed, and the three hour trip turned into a five hour trip. Which was through the mountains in clouds in the pouring rain. We forgot to call ahead and check in early and make sure they knew we were arriving past the check in time, so were very nervous that we would not be able to check in. We had to take one of the last trains up the mountain past midnight and the town was so dark we had to use a iPhone light to find the hotel. No, that said it was our fault, but we walked in and the doors opened and they had a key ready for us, which was the best feeling ever. The hotel is currently undergoing renovations, which are well needed however the breakfast was outstanding and had a beautiful view. It had a pool and outdoor hot tub and was conveniently located steps within the train. The service is great. They helped us find good hikes to do and we just walked to the cable car from there to get further up to other mountainside villages and to Jungfraujoch which was a bit costly, but was worth every penny.
Stayed 1 night in Sep 2024

8/10 Good

Chetan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located right in front of the train station which is quite convenient. Break fast is good. Staff service is not of a great quality. We reached early and kept the luggage in the store room as room was not ready. That is understood. However, staff at the reception could have given us the City voucher( knowing we were already there to check in )which can be used to get discount while visiting Trummelbach falls. Hotel doesn't provide Kettle for boiling/hot water in the room which is a major drawback. We are used to drink tea. Hot water from the coffee machine smells coffee taste and didn't good for tea. We were told to get boiling water from the hotel restaurant. However, restaurant staff provided boiling water once and while asking for the second time, restaurant staffs tone was not good and told us that this was the last time he is providing boiling water and will charge for any boiling water need. Lady in the breakfast room seems to be rude. We feel that hotel doesn't care for the customers.
Stayed 3 nights in Oct 2024

6/10 Okay

Zuhaib

Traveled with group
Liked: Amenities, property conditions & facilities
Hotel was decent, views from hotel were very nice, breakfast was nice and the SPA was excellent. The area was really really quiet and there’s not much to do. 20-30 train away from Lauterbrunnen. People there aren’t very friendly. Experienced racism there as a brown man (not in hotel, in and around the area)
Stayed 1 night in Oct 2024

8/10 Good

Jaclyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In a really convenient location in the heart of Wengen, had an excellent buffet breakfast, and the spa/pool are absolutely wonderful. There was a bit of noise owing to the proximity to the train station and some of the construction taking place, but nothing outrageous. Would absolutely go back.
Stayed 2 nights in Oct 2024

10/10 Excellent

MATT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The building is a bit dated, but the staff was wonderful and having access to the spa and a morning breakfast buffet was an amazing plus!
Stayed 3 nights in Aug 2024

8/10 Good

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Randall

Unable to get there no knowledge of need for train transport
Stayed 1 night in Sep 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The hotel was having some refurbishment but that didn't detract from our experience. The spa was very good with sauna and steam room and a large swimming pool.
Stayed 10 nights in Sep 2024

6/10 Okay

Randal

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Vinay, Frisco

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to train station. Rooms are very small. Pool. Jacuzzi etc are excellent
Stayed 5 nights in Sep 2024

6/10 Okay

Kenny

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Not a terrible place to stay but just average. An older property that needs some renovation. There are much nicer, smaller hotels in Wegen for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Stayed 1 night in Aug 2024

8/10 Good

Sathiya, Leesburg

Traveled with family
Liked: Cleanliness, staff & service, amenities
Same menu for Breakfast every day. So if staying more than a couple of days, it gets boring
Stayed 4 nights in Sep 2024