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Sunstar Hotel Grindelwald

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunstar Hotel Grindelwald

Terrace/patio
Reception
2 restaurants, breakfast, dinner served; international cuisine
Lobby
Aerial view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Breakfast included
  • Pool
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room (Wetterhorn)

Double Room (Wetterhorn) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Wetterhorn)

Highlights

Balcony
Heating
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room (Standard)

Standard Double Room (Standard) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room (Standard)

Highlights

Balcony
Heating
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Premium)

Double Room (Premium) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Premium)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Standard Nova)

Double Room (Standard Nova) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Standard Nova)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room (Wetterhorn)

Single Room (Wetterhorn) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Single Room (Wetterhorn)

Highlights

Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family room Eiger

Family room Eiger | Hypo-allergenic bedding, free minibar, in-room safe, desk

Family room Eiger

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Double Room (Standard Eiger)

Double Room (Standard Eiger) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Standard Eiger)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Studio Suite

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Studio Suite

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Room

BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

Breakfast included
Spa
Pet friendly
Free WiFi
9.4 out of 10, Exceptional, (431)
The price is SAR 1,098
SAR 1,184 total
includes taxes & fees
12 Jan - 13 January 2025
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

About the neighborhood

Map
Dorfstrasse 168, Grindelwald, BE, 3818

What's nearby

  • First Cable Car - 2 min walk - 0.2 km
  • Bussalp - 8 min walk - 0.7 km
  • Grindelwald Grund Gondola - 5 min drive - 2.8 km
  • First Station - 26 min drive - 9.1 km
  • Eiger - 45 min drive - 14.4 km

Getting around

  • Grindelwald Station - 9 min walk
  • Zurich Airport (ZRH) - 144 min drive

Restaurants

  • ‪Da Salvi - ‬1 min walk
  • ‪Kaufmann Hotel AG/Central Hotel Wolter - ‬9 min walk
  • ‪Eigerbean - ‬2 min walk
  • ‪Restaurant Golden India - ‬2 min walk
  • ‪Eiger Mountain & Soul Resort - ‬4 min walk

About this property

Sunstar Hotel Grindelwald

Upscale family-friendly hotel in the mountains
You can look forward to a free breakfast buffet, a terrace, and shopping on site at Sunstar Hotel Grindelwald. Active travelers can enjoy hiking/biking at this hotel. Indulge in a facial, a massage, and a manicure/pedicure at Wellnessbereich, the onsite spa. Be sure to enjoy breakfast, dinner, and international cuisine at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Free train station pick-up, bike rentals, and self parking (surcharge)
  • An electric car charging station, tour/ticket assistance, and a gift shop
  • Meeting rooms, a banquet hall, and luggage storage
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 219 rooms offer comforts such as pillow menus and free stocked minibars, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 20 per night; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Offsite parking within 164 ft (CHF 15 per day)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Ambiance
  • Adlerstube
  • Bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Bike shop
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference center (5920 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 75.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (25 December) Gala Dinner per adult: CHF 82
  • Christmas Day (25 December) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 132
  • New Year's Eve (31 December) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 20 per night (in/out privileges)
  • Nearby parking fee: CHF 15 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Frequently asked questions

Does Sunstar Hotel Grindelwald have a pool?

Yes, this property has an indoor pool.

Is Sunstar Hotel Grindelwald pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Sunstar Hotel Grindelwald?

Self parking is available for CHF 20 per night. Limited spots are available.

What time is check-in at Sunstar Hotel Grindelwald?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sunstar Hotel Grindelwald?

Check-out is at 11 AM.

Where is Sunstar Hotel Grindelwald located?

This family-friendly Grindelwald hotel is located in the mountains, within a 10-minute walk of First Cable Car, Bussalp, and Sportzentrum Grindelwald. Oberer Gletscher and Gletscherschlucht are also within 10 minutes. Grindelwald Station is 9 minutes by foot and Grindelwald Grund Station is 21 minutes.

Sunstar Hotel Grindelwald Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 671 out of 999 reviews" "
Rating 8 - Good. 247 out of 999 reviews" "
Rating 6 - Okay. 57 out of 999 reviews" "
Rating 4 - Poor. 11 out of 999 reviews" "
Rating 2 - Terrible. 13 out of 999 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
A bit of a walk, but it is a very nice walk and the views are spectacular. Breakfast was also a must. Very well done hotel and cosy reception. Lounge area is also very relaxing. I had an issue with a bathroom leak in the shower but it probably not common, I let the staff know.
Stayed 1 night in Nov 2024

10/10 Excellent

chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely incredible and kind! We were left a handwritten note to welcome us! How sweet! Would recommend to anyone!
Stayed 2 nights in Dec 2024

10/10 Excellent

Tianqi

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, Julia is super nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location for the hotel was amazing and the staff/room was phenomenal as well. The free breakfast was also amazing!
Stayed 2 nights in Dec 2024

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sunstar Hotel was a wonderful retreat. Central location in Grindelwald, walkable to Glacier Canyon and train station. Friendly staff, great amenities.
Stayed 1 night in Nov 2024

10/10 Excellent

Shervin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, very helpful. The front desk agent who checked me in was very informative and welcoming. After I checked out, they also helped me find an outdoor activity. I forgot the two guys who were very helpful as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Azzedine T.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a four star property and is a very large hotel with restaurants in the hotel and right outside the door. Beautiful fireplace lobby and bar area as well as a patio outside with fire pit and view of the mountains.
Stayed 1 night in Oct 2024

10/10 Excellent

Conor

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: The view of Eiger mountain from this hotel is outstanding. I had a balcony room overlooking this incredible view and also spent some time outside on the hotel terrace with the same view. A cozy fireplace in the lobby and some amazing cheese fondue in the restaurant rounded out my stay. Free city bus passes and a hotel shuttle from/to the train station makes it easy to get around. Bathroom was clean and modern with a deep tub/shower and great water pressure. The staff was great and did whatever they could to make my stay better. Location was also great if you want to go up Grindelwald First! The hotel is right across the street from where you catch the gondola. Negatives: Rooms are rustic and have NO A/C! Somehow I missed that in all the reviews I read before booking. If it’s a sunny day, that room heats up. They provide a fan, which helped, but the only cover on the beds are these thick, very hot duvets. Also be aware that this hotel is tour bus central with big tour buses pulling up every day and out every morning. Of course, Grindelwald in general felt like tour bus central and was very crowded on the streets even in late October! It’s a very touristy place with lots of souvenir type businesses.
Stayed 2 nights in Oct 2024

10/10 Excellent

Naveen Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024

2/10 Terrible

Simon, Bradenton

Traveled with group
Disliked: Staff & service, amenities
View was fantastic but pictures are very deceiving Check in was very confusing and unorganized We checked out a day early and was still charged for the last night after being told it was allowed. Have tried to work things out with Niklas Hennemann from the resort with no luck
Stayed 2 nights in Oct 2024

10/10 Excellent

austin, houston

Stayed 3 nights in Sep 2024

10/10 Excellent

alissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location - loved everything about it
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel perfectly situated directly across from Grindelwald First. When I say directly across, I mean you can be at Grindelwald First in less than 5 mins. Less than that if you can walk a slight incline quickly. You are also perfectly situated by the shops and restaurants! The hotel is beautiful! The upgraded rooms are amazing and the amenities are to die for. I had a single upgraded room that had a balcony facing the Wetterhorn. I would enjoy my coffee on the balcony each morning and enjoy the views. They have a coffee machine in the room, complimentary beverages in the mini fridge and even a little piece of chocolate on your pillow! Their spa is unlike anything I’ve seen or experience before. You must go! Their breakfast buffet (included in your stay) was some of the best breakfast food I’ve had since being in Switzerland. They even have an omelette station. They offer a shuttle service that saves you an uphill/downhill walk with luggage once you leave the train and when you need to get back to the train for departure. I could go on and on but I would come back to this place 100 times over.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ronnie

Stayed 5 nights in Sep 2024

10/10 Excellent

Deidra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sunstar Hotel Grindelwald is a wonderful place to stay. The Front Desk Staff, the Hotel Driver's all were pleasant and helpful. The hotel is a 2 minute walk to the First Cliff Walk which was quite convenient.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly and helpful, excellent service, lovely extras offered - glass of prosecco, drinks in fridge, shuttle to station.... Wonderful buffet breakfast..... i will definitely return. Waiters for evening dining were not so great, wouldnt try to eat there again, perhaps they were gaving a bad day!
Stayed 4 nights in Sep 2024

8/10 Good

Raymond, IWAKUNI-SHI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the Eiger!
Stayed 4 nights in Sep 2024

8/10 Good

Tony

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and stag was very attentive.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The room was lovely and the view from our balcony was spectacular.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really good, give a 5 star
Stayed 1 night in Sep 2024

10/10 Excellent

Vishram

Liked: Cleanliness, staff & service, property conditions & facilities
everything
Stayed 2 nights in Sep 2024