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"While the property is older, it had everything that we needed. It was quiet, and the breakfast was nice. We had the family room that had two single beds on the first floor with two single beds upstairs. The room was small, but it was adequate. I really loved opening the windows to let the fresh air in during the month of April. The window and the ceiling was leaking water just a little bit. But it was taken care of by the maintenance guy after we had reported it to the front desk."

"Awesome place to stay at. i willcome back and stay here again. Great friendly staff, excellent breakfast and you get off the train into the hotel lobby literally 20m. only thing, there was no iron in the room. the rest was 10 out of 10."

"Nothing"

"Fantastic hotel. Great view. Highly recommend it."

"We only booked this hotel for one night with the view of catching the glacier express in the morning but stayed for 3 nights as the town experienced bad weather with no power. The hotel went above and beyond to make guest feel welcome on the subsequent night. They didn’t charge any of the guests for the 2nd night stay as the there was no power at the hotel (not their fault as the whole town didn’t have town, infact the whole valley was without power for 2 days. On our 3rd night they only charged us token gesture of 50 franks per person which was really cheap. Absolutely amazing staff and policy of the hotel. Amazing spacious room with spa facilities at the hotel. I would highly recommend this hotel. The staff are definitely an asset to this hotel. "

"Fantastic property with great views. The staff were excellent, the rooms were clean with wonderful appointments. Great restaurant on the first floor, allot of history, and we would love to come back for another 4 days. Highly recommend!!!!"

"Our stay was great.The staff was very friendly. They made us feel welcomed and comfortable. The hotel location is really good, with easy access to major attractions.Great views from the hotel room."

"Great property"

"I haven't seen a better spa experience. The indoor pool, steam room, sauna, and the outdoor hot tub with the most amazing view is the best I have ever ever witnessed. I used to look forward to come back in time and make use of them. Breakfast spread is very diverse and delicious too. The service is top notch. Only a small gripe that got taken care of in no time. We booked a 'Comfort Double Room'. The pictures on hotel.com suggested that it has balcony with mountain view. When we reached there, they said we had an upgrade to a triple room, which was apparently bigged. However, after checking in we realized that the triple rooms was a bit stuffy and with no balcony. We requested a change and they were kind enough to do that. "