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"The hotel is great. Everyone was friendly and helpful. The continental breakfast was good. The only issue was the room locking mechanism. The key card only worked part of the time. This was very frustrating because we could not get in the room and had to go to the front desk repeatedly for help. It really should be replaced. "

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"Front desk was very nice and very helpful "

"Great "

"I feel like we stepped into a Palm Springs motel resort, but minus the scorching heat and high prices. This place is such a hidden gem. Before I forget, do not let the casual environment scare you away from the restaurant for an evening of fine dining. Their food was some of the best I’ve ever had, and I can imagine in the summer the vibe is super romantic. I added some pics, but do yourself a favor and have dinner there. You won’t be disappointed. And the staff? The best! Everyone was kind and helpful, and made us feel like we were the only people there. We can’t wait to come back and bring our friends. The retro vibe and the gardens remind me of a visit to a tiki room on an island. Just enough kich to make it fun. Not enough to make it tacky! Rooms were perfect. Ours walked right out to the pool. Will do that again, or get one that overhangs the koi pond! You can’t go wrong! "

"Excellent customer service and a great property "

"Excellent place, travel for work and will be back "

"Good breakfast. Renovated rooms."

"I have stayed at the Grand Bay a number of times when traveling to the Bay Area for business. Everything is great in all aspects from the property, the rooms and most importantly the staff."