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"Lift not working, hairdryer in room not working, nor bathroom light. Bathroom door swollen and sticking."

" Beautiful hotel, very elegant, very friendly helpful staff"

"Our second stay in this group of Boutique Hotels, and we were given a complimentary upgrade which was amazing!. The group of hotels have a small number of rooms, which makes them ideal for a quiet stay and the rooms are lovely and comfy. We had breakfast included which was nice and as part of their chain there is a local pub just up the road to have a meal in, should you choose. We had Sunday dinner there was lovely. The staff are all friendly and welcoming and helpful, overall 5 stars all day...

"A 1 night stay at this well run establishment situated in a suburban street in Portsmouth. We opted for the secure gated parking, which was well worth doing. It is a safe well lit area about 10 minutes walk from the restaurants and pubs in town and very convenient for The Kings Theatre where we were attending a comedy show. The room was quiet and very comfortable. The staff were attentive and friendly and the cooked breakfast was spot in. We would definitely stay again. "

"Brilliant location, clean and tidy, friendly staff mostly. "

"Very clean, comfortable hotel. Delicious meal and breakfast. Friendly staff."

"Fantastic room, lovely breakfast, but busy waiting staff so the wait was longer than we would usually expect. One personal criticism was the pillows were too full and too firm and no choice to swap them."

"We really enjoyed our stay here. Loved reading about the history of the hotel and had a great breakfast. The bar looked like a cosy place for a drink but sadly we ran out of time to try it out. We’d recommend this hotel. "