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"We arrived a little early on Friday afternoon but the welcome was warm and accommodating and gave us useful information about Gunwharf Quays in general as well as the hotel. The hotel does a special rate for the main car park at gunwharf Quays at £2 a day which is excellent. They also have a great selection for breakfast, we were warned not to leave breakfast too late as it gets busy so we went down early and although busy it was easy to get what you wanted and the staff were very helpful. We stayed for two nights and our friends made a comment about their mattress which was very noisy and bouncy they receptionist was helpful and stayed they may be able to love room but in the end as it was only one more night they stayed in the same room, but the staff were again eager to ensure their stay was good. A great place to stay right on Gunwharf Quays very friendly and helpful staff will definitely stay there again. "

"Clean and tidy, helpful staff, good buffet breakfast. Room basic but clean and comfortable bed. Good value for money"

"As a regular visitor to this Hotel, it was great to see the standards haven’t changed."

"Very nice and quiet rooms"

"Have stayed previously. Very comfortable, convenient, with a great breakfast. Would highly recommend. "

"The staff were very helpful, breakfast a treat. The stairs a bit of a challenge but added to the English quaint hotel feel."

"Staff very friendly, good facilities, all of which worked well."

"it was a great place! very friendly and professional staff! the rooms were large and very comfy"

"Bed was uncomfortable and pillows too thin"