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"Excellent location! Staff service is impeccable from front desk to housekeeping. Food options aplenty in surrounding areas and hotel is near to subway stations. "

"Excellent choice for who want to stay close to the airport "

"all good"

"This hotel is great but the staff are next level. Special shout out to Philip from the baggage services who was so friendly and when he saw me in the elevator with my cases I was leaving with them he took them from me and had a nice chat. Hotel in general is nice, we had the executive room which is also really useful but 2 things I would improve 1) should be a seperate check in desk for executive rooms 2) should have soft drinks in cans to take out to your room. "

"Conveniently located"

"I would definitely stay again in this hotel. Perfect location as it’s close to Nishinjuku station plus the hot spa is superb."

"Great location and great facilities. Staff are professional and very accommodating."

"Onsen was the bomb after the long flight."

"Was having an event at Tokyo Big Sight, and this hotel location is super close to the venue. Came to know that this hotel is closed to Disneyland, at least the train nearby goes towards there. The hotel comes with public hot bath, which is awesome after the long day. Family mart is just connecting to the hotel. Room is spacious, clean. The toiletries is at the lobby to take, and the quality of it is very good. Please take what you need, as I would love the hotel to be able to keep this available for future stay. Overall, very pleasant stay, will stay again "