Find Hotel with a Concierge in Rotorua

"Everything was satisfied!"

"Exceptional staff at reception - we had 3 different bookings from the same whanau (mum and 2 daughters and their whanau), she was able to arrange us all to be on the same floor which was ideal for the kids and babies as we could easily go from rooms if we needed to do stuff. Great temp for the pool, very good spot went to eat street for dinner. Lovely stay"

"Reception made us all welcome, room tidy, clean and a comfortable bed. Two of the lights needed new globes."

"Spectacular location overlooking the lake. Quiet and peaceful. The conservatory was lovely to relax with a cuppa overlooking the gardens. Comfortable bed, lovely deep soaking bath. Great breakfast overlooking the black swans in the lake. Wish we had longer than one night. Fantastic service. CJ gave an excellent recommendation to go soak in a local hot waterfall which was a fantastic experience! "

"Airconditioning units can be improved better or maintained so they can provide cooler air to the guests"

"Lovely pool area"

"Great value for money and excellent service from host Iris. Lodge is a little dated but it’s huge with plenty of activities from a pool, snooker/pool table, gym, gaming devices, tennis courts and extensive grounds. Location is handy to main highways, some of the key attractions and only 20 mins into central Rotorua. Would definitely stay here again."

"Close to the lake, Eat Street and could use the Novotel pools! We walked up to Eat Street multiple times. Walked to the Wai Ariki Hot Springs and Spa. Had a lake view from our room and staff were lovely, always said hi and asked how our stay was, that was great! It’s a little dated and the bathrooms could use a refresh but it was great for the 2 nights we stayed. It also has free parking and free laundry machines on site. That gave us a chance to wash everything before we headed on. Breakfast...