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Ambassador Thermal Motel

3.5 star property
Hotel in Rotorua with 2 outdoor pools and an indoor pool

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Photo gallery for Ambassador Thermal Motel

Indoor pool, 2 outdoor pools
Front of property
Economy Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, stovetop, electric kettle
Blackout drapes, soundproofing, iron/ironing board, free WiFi
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Kitchen
  • Parking included
  • Free WiFi
The current price is SAR 241
SAR 281 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

Basic Apartment, 1 Bedroom

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Fan
  • 66 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Basic Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Fan
  • 96 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

Basic Studio, Multiple Beds

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Fan
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Fan
  • 96 sq m
  • Sleeps 7
  • 2 Double Beds and 3 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Fan
  • 66 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Economy Apartment, 1 Bedroom

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Fan
  • 66 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Basic Studio, 1 Double Bed

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Fan
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Fan
  • 96 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

About the neighborhood

Map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040

What's nearby

  • Eat Street - 5 min walk - 0.4 km
  • Tamaki Maori Village - 5 min walk - 0.5 km
  • Polynesian Spa - 8 min walk - 0.7 km
  • Rotorua Central Mall - 14 min walk - 1.2 km
  • Skyline Rotorua - 7 min drive - 5.0 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬7 min walk
  • ‪Lone Star - ‬5 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬6 min walk
  • ‪Brew | Craft Beer Pub - ‬5 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬5 min walk

About this property

Ambassador Thermal Motel

Hotel near Skyline Rotorua
Ambassador Thermal Motel provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and an indoor pool
  • Free self parking
  • A front-desk safe, luggage storage, and free newspapers
  • Outdoor furniture and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Ambassador Thermal Motel include comforts such as free WiFi and sound-insulated walls.
More amenities include:
  • Heating and fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Kitchens, refrigerators, and microwaves

Languages

English

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  • Pool
  • Parking included
  • Free WiFi
  • Room service
8.4 out of 10, Very Good, 30 reviews
The price is SAR 204
SAR 237 total
includes taxes & fees
6 Apr - 7 Apr
Kowhai motel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee

More

  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from March 16 2025 to April 10 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from March 16 to April 10:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Frequently asked questions

Does Ambassador Thermal Motel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool. One of the pools is closed seasonally each year from March 16 to April 10. One of the pools will be unavailable from March 16 2025 to April 10 2025 (dates subject to change).

Is Ambassador Thermal Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ambassador Thermal Motel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Ambassador Thermal Motel?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Ambassador Thermal Motel?

Check-out is at 10 AM.

Where is Ambassador Thermal Motel located?

Located in Inner City, this hotel is within a 5-minute walk of Government Gardens, Rotorua i-SITE Visitor Centre, and Eat Street. Sir Howard Morrison Performing Arts Centre and Tamaki Maori Village are also within 5 minutes.

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Ambassador Thermal Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 207 out of 528 reviews
Rating 8 - Good. 230 out of 528 reviews
Rating 6 - Okay. 65 out of 528 reviews
Rating 4 - Poor. 21 out of 528 reviews
Rating 2 - Terrible. 5 out of 528 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Della

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so close to everything really enjoyed our stay
Stayed 3 nights in Jan 2025

8/10 Good

Elaine

Liked: Amenities
Good location for everything
Stayed 1 night in Feb 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, functional and easy to get to.
Stayed 2 nights in Feb 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property might be aged but it was comfortable and everything worked ok in our room
Stayed 2 nights in Mar 2025

8/10 Good

MARIA JOSE

Liked: Staff & service
Nice in general very conveniente for the town
Stayed 2 nights in Jan 2025

10/10 Excellent

Lesley

Liked: Staff & service, property conditions & facilities
Convenient central location. Comfortable and well equipped.
Stayed 2 nights in Feb 2025

8/10 Good

Esme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overnight stay close to intercity bus station and shopping/food places.
Stayed 1 night in Dec 2024

8/10 Good

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wer really nice and welcoming, rooms wer cleaned each morning, the location was ideal only a short walk to restaurants, would def come back again we thoroughly enjoyed our stay thankyou so much
Stayed 2 nights in Dec 2024

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean accomodation, close to resturants
Stayed 1 night in Oct 2024

6/10 Okay

Tina

Disliked: Cleanliness
The motel is in a great location and the mineral pool is a nice bonus. Our room smelled strongly of cleaning chemicals when we entered, the shower was mouldy and the carpet old.
Stayed 2 nights in Jan 2025

8/10 Good

john

Decent property
Stayed 1 night in Dec 2024

8/10 Good

JEANETTE

Liked: Cleanliness, staff & service, amenities
Close walking distance to city centre and eating places. Staff friendly. Facilities are clean but slightly oldish and needs a paint.
Stayed 2 nights in Dec 2024

6/10 Okay

Suzanne

In a good location with spacious rooms but rooms needed repairs and maintenance. Rooms were reasonably clean but shower had mould.
Stayed 1 night in Jan 2025

8/10 Good

Tuan

Liked: Cleanliness, staff & service
Overall good stay, just the motel is a little rundown!
Stayed 2 nights in Nov 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Good all round
Stayed 3 nights in Nov 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location and view，but abit hot without airconditioner，facility old. Service time different as show in office so better communicate and adjust time for your check out or want ask any question/disscusion，better think before arrive and ask all when u check in.
Stayed 1 night in Jan 2025

10/10 Excellent

Sze Kiat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended almost perfect
Stayed 4 nights in Nov 2024

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities
So as i walked in the room i noticed dirty curtins toilet sink was filthy dust everywere
Stayed 4 nights in Jan 2025

10/10 Excellent

Parthiv

Good place and Price worthy
Stayed 1 night in Sep 2024

8/10 Good

Bev and John

Liked: Cleanliness, staff & service, amenities
Pool needs a repaint. Mattress due replacement as starting to collapse on one side. Incomplete refurbishing of the room, old water damage on cupboard still evident. Room however spotless and spacious. Staff helpful and friendly.
Stayed 1 night in Jan 2025

8/10 Good

Suzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was warm and welcoming. Johns gave us a bigger room than we reserved and even helped us carry our suitcases up to our room. Property looks like your typical family run motel so there's a bit of quirkiness to it. Spa tub was the hottest hotel/motel one we've ever been in which was wonderful! We didn't try the other 2 pools
Stayed 2 nights in Nov 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in Jul 2024

4/10 Poor

P

Never Again.
Booked a 1 bedroom unit for 3 nights. Stayed 3 hours until we found new accommodation. Stained linen on beds, something running down the walls, oven was filthy, old fly pooh, peeling paint. Went to return the key and office was locked, so unable to discuss. But as they considered this unit was okay to rent out I had little faith in them having anything better to offer.
Stayed 3 nights in Dec 2024

8/10 Good

Ianeta

Liked: Staff & service
Great location, handy to all local eateries, Waiariki Spa (next door), Government gardens, Polynesian Spa and the lake. The lakefront is absolutely stunnning! Good value for money, you get what you pay for. Pools are a bit shabby but still serves its purpose. Needs to revise security as open to public, perhaps guest laundry should be in a more secure facility as anyone can come off the street and access. Warning, do not leave laundry next to the machine, if you are waiting to use the machine, take your things to your room with you if you don’t want your items nicked. Iyky lol. Other than that, good stay, lovely staff and I would stay again due to location. Cheers
Stayed 2 nights in Jan 2025

6/10 Okay

mary

Liked: Staff & service
It was ok for one night but wouldnt book again
The room and beds had stains, the whole place really needs an update, fresh paint, some actual decor. Staff was super nice, very friendly and helpful. Something was off overall but couldn't figure out what
Stayed 1 night in Oct 2024