Copthorne Hotel Rotorua

4.0 star property
Suburban Rotorua hotel in Glenholme with free parking

Choose dates to view prices

Photo gallery for Copthorne Hotel Rotorua

Exterior detail
BBQ/picnic area
Lobby
Outdoor pool
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot Tub
  • Pool
  • Breakfast available
  • Housekeeping
The current price is SAR 357
SAR 411 total
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior 2 Queen

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Queen

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Queen Room

  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room

  • Sleeps 3
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
328-348 Fenton Street, Rotorua, 3201

What's nearby

  • Whakarewarewa: The Living Maori Village - 11 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute - 2 min drive
  • Rotorua Central Mall - 2 min drive
  • Polynesian Spa - 3 min drive
  • Redwoods Whakarewarewa Forest - 4 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Shadehouse Cafe - ‬16 min walk
  • ‪Pantry D'or - ‬11 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Copthorne Hotel Rotorua

Hotel near Skyline Rotorua
At Copthorne Hotel Rotorua, you can look forward to a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Jimmy Cooks Kiwi Kitchen, offers breakfast, light fare, and kids' meals. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and an elevator
  • A 24-hour front desk, bicycle parking, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 58 rooms have comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch TVs with satellite channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10 AM: NZD 35.00 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Jimmy Cooks Kiwi Kitchen

Things to do

  • Bike parking
  • Outdoor pool
  • Hot tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The seasonal pool will be open from January to December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

Does Copthorne Hotel Rotorua have a pool?

Yes, this property has an outdoor pool.

Is Copthorne Hotel Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Copthorne Hotel Rotorua?

Self parking is free at this property.

What time is check-in at Copthorne Hotel Rotorua?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel Rotorua?

Check-out is at 10 AM.

Where is Copthorne Hotel Rotorua located?

Located in Glenholme, this hotel is within a 10-minute walk of Whakarewarewa Hot Springs and Racing Rotorua. Rotorua Golf Club and Whakarewarewa: The Living Maori Village are also within 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Copthorne Hotel Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 248 out of 977 reviews
Rating 8 - Good. 365 out of 977 reviews
Rating 6 - Okay. 235 out of 977 reviews
Rating 4 - Poor. 95 out of 977 reviews
Rating 2 - Terrible. 34 out of 977 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Sameeka

Liked: Cleanliness, staff & service, amenities
Property was great for the price :)
Stayed 1 night in Jan 2025

8/10 Good

Rodolphe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and the réception,the balcon
Stayed 2 nights in Feb 2025

8/10 Good

Hao

Liked: Staff & service
The Front Desk service is good
Stayed 2 nights in Dec 2024

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay, highly recommend will definitely book here again
Stayed 1 night in Sep 2024

10/10 Excellent

Tisharn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWESOME staff members, clean comfortable room, my son loved the heated pool and i loved the spa! My partner liked the gym and the bar was a nice added bonus after a long day out and about. Perfect spot to relax yet so close to all the activities we had planned. Would definitely stay here again. Highly reccomend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and clean hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Mallikarjuna Nageswara Rao

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for stay
Stayed 1 night in Jun 2024

10/10 Excellent

Hinekura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My grand daughters and I had a very pleasant stay. The front desk staff member on our arrival was a pleases. Thank you very much. Our room was nice, clean and tidy.
Stayed 1 night in Dec 2024

6/10 Okay

Jin

Liked: Cleanliness, staff & service
Location is good, and staff are friendly. The facility is kind of old. Lack of A/C, microwave, and washer / dryer.
Stayed 1 night in Dec 2024

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Oct 2024

8/10 Good

Navin

Liked: Property conditions & facilities
Good location and overall, a good hotel for a night or 2. Rooms and pool need repairs and maintenance. Need more staff onsite. The person who served us was great but just too much for one person to do everything. Pool tiles and surrounding need urgent repairs but a nice size and heated pool.
Stayed 1 night in Jan 2025

8/10 Good

Pramila

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds, attractive front desk, excellent relax rooms.
Stayed 1 night in Jul 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienient location, great price, fast friendly check in and lovely clean facilities/room.
Stayed 1 night in Jun 2024

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice stay. staff is very friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Akbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it this property definitely recommend to anyone
Stayed 2 nights in Jul 2024

4/10 Poor

Libu

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Washroom too small and not well maintained
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2023

8/10 Good

Winnie

Liked: Cleanliness, staff & service
Good experience overall, very friendly front staff. Sizable room, although bathroom could need an upgrade.
Stayed 1 night in Oct 2024

10/10 Excellent

Errin

Liked: Cleanliness, staff & service, amenities
I liked the ability to sleep and relax in a well maintained clean environment.
Stayed 1 night in Sep 2024

8/10 Good

Allira

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and warm and the beds were comfortable, however the breakfast was limited, there was no coffee!
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the staff they were cheerful and really helpful the room was perfect for us and we really struggle with beds waking up with stiff backs but that wasn’t the case at Copthorne Rotorua. Thank you staff and Copthorne.
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Generous rooms. Tidy.
Stayed 1 night in Sep 2024

8/10 Good

Warsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sceptical based on other reviews, but it was much better than I expected. Clean and tidy. Would definitely stay again.
Stayed 1 night in Aug 2024

8/10 Good

roshmin

Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay the breakfast was yummy bedroom was spacious
Stayed 1 night in Jun 2023