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Wai Ora Lakeside Spa Resort

4.0 star property
Beach hotel with 2 outdoor pools

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Photo gallery for Wai Ora Lakeside Spa Resort

2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, sun loungers
Lobby
View from room
40-inch LCD TV with cable channels, LED TV
Superior Suite | Living area | 40-inch LCD TV with cable channels, LED TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Breakfast available
  • Spa
  • Housekeeping
The current price is SAR 372
SAR 427 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Panoramic Studio Suite, 1 King Bed, Lake View

40-inch LCD TV with cable channels, LED TV

Panoramic Studio Suite, 1 King Bed, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

View from room

Deluxe Studio

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
LCD TV
Sofa bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite

Premium bedding, in-room safe, desk, soundproofing

Superior Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Studio

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite with Lake View

Living area | 40-inch LCD TV with cable channels, LED TV

Suite with Lake View

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Superior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Exterior

Rydges Rotorua

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,004 reviews
The price is SAR 371
SAR 426 total
includes taxes & fees
16 Mar - 17 Mar
Rydges Rotorua

About the neighborhood

Map
77 Robinson Avenue, Holden's Bay, Rotorua, 3042

What's nearby

  • Redwoods Whakarewarewa Forest - 7 min drive
  • Tamaki Maori Village - 9 min drive
  • Polynesian Spa - 10 min drive
  • Eat Street - 10 min drive
  • Skyline Rotorua - 15 min drive

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 91 min drive

Restaurants

  • ‪Bp - ‬5 min drive
  • ‪Saigon '60S Vietnamese Cuisine - ‬9 min drive
  • ‪Burgerfuel - ‬6 min drive
  • ‪Brew | Craft Beer Pub - ‬10 min drive
  • ‪Lady Jane's Ice Cream Parlour - ‬10 min drive

About this property

Wai Ora Lakeside Spa Resort

Upscale hotel located in Holdens Bay
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Wai Ora Lakeside Spa Resort. Indulge in a body scrub, a massage, and aromatherapy at wai ora day spa, the onsite spa. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • English breakfast (surcharge), a free area shuttle, and multilingual staff
  • Free newspapers, 1 meeting room, and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Wai Ora Lakeside Spa Resort have comforts such as premium bedding and air conditioning, as well as perks like separate sitting areas and separate dining areas. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Free toiletries and hair dryers
  • 40-inch LCD TVs with premium channels
  • Balconies or patios, separate sitting areas, and separate dining areas

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free area shuttle up to 8 kilometers

Food and drink

  • English breakfast available for a fee weekdays 8:00 AM–10:00 AM: NZD 20-26 for adults and NZD 10-20 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 2 outdoor pools
  • 2 hot tubs
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Dining room
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: NZD 50.00

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately NZD 20 to 26 for adults, and NZD 10 to 20 for children
  • Early check-in fee: NZD 50.00 (subject to availability)
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from January to December
Pool access available from 8 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua

Frequently asked questions

Does Wai Ora Lakeside Spa Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8 AM–9:00 PM.

Is Wai Ora Lakeside Spa Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wai Ora Lakeside Spa Resort?

Self parking is free at this property.

What time is check-in at Wai Ora Lakeside Spa Resort?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Early check-in is available for a fee of NZD 50.00 (subject to availability).

What time is check-out at Wai Ora Lakeside Spa Resort?

Check-out is at 11 AM. Late check-out is available for NZD 50.00 (subject to availability).

Where is Wai Ora Lakeside Spa Resort located?

Located in Holdens Bay, this beach hotel is 0.3 mi (0.4 km) from Te Amorangi Museum and 2.1 mi (3.4 km) from Haiku Pathway. Whakarewarewa Hot Springs and Redwoods Whakarewarewa Forest are also within 6 mi (10 km).

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Wai Ora Lakeside Spa Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 237 out of 552 reviews
Rating 8 - Good. 192 out of 552 reviews
Rating 6 - Okay. 73 out of 552 reviews
Rating 4 - Poor. 32 out of 552 reviews
Rating 2 - Terrible. 18 out of 552 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lake, quiet, safe, clean, excellent service, plenty of on site amenities
Stayed 2 nights in Jan 2025

10/10 Excellent

Julian

Liked: Staff & service, amenities, property conditions & facilities
Awesome quiet spot on the lake, perfect if you have a car to get you around to the local spots. Airport 5 mins away, lovely staff that had all the intel on the what-to-dos. Jacuzzi and massages were a bonus
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Beautiful lake view and nice room. I didn’t use the spa.
Stayed 2 nights in Feb 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Wai Ora Lakeside Spa Resort had some great highlights. The lakeside location is wonderful, allowing you to hear and enjoy the water with easy access from the hotel. The staff were fantastic and very helpful throughout our stay. While the overall atmosphere was quieter and more laid-back than we expected, it was still a peaceful getaway. It might not have had all the amenities we anticipated, but the serene environment and the friendly staff made it a nice experience overall.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay the staff were lovely. The accommodation was clean. They are in the middle of completing some maintenance the property will be amazing once this is completed. Will definitely stay again.
Stayed 1 night in Jan 2025

8/10 Good

Leiana

Liked: Cleanliness, staff & service
This is the second time I’ve stayed here and it’s been good. The room we booked was perfect area was good but we didn’t have hot water in our room for the few days we stayed there which was a bummer.
Stayed 2 nights in Jan 2025

8/10 Good

Janis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff working were very polite
Stayed 1 night in Dec 2024

10/10 Excellent

Sameeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times & always enjoy my stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities
Other than a “dead” deadbolt on our room door it was exceptional
Stayed 1 night in Jan 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet place. Friendly helpful staff.
Stayed 1 night in Nov 2024

4/10 Poor

Sean

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bugs everywhere and very dated everything.
Stayed 2 nights in Jan 2025

8/10 Good

Jenifer

Liked: Cleanliness, staff & service, room comfort
Good location, cozy room, lovely spa
Beautiful location! I recommend booking services with the spa while you stay here. Rooms are lovely and the beds were comfortable. The onsite restaurant serves decent food and the bar was cozy.
Stayed 1 night in Oct 2024

4/10 Poor

Virginia

Disliked: Staff & service, property conditions & facilities
Our room became invaded by trout flies in the evening. The manager called us “naughty” guests” for opening our windows which we shouldn’t have done but the sign about trout flies was small and not brought to our attention. The manager gave us a vacuum to deal with fly situation. Not great people skills!!
Stayed 2 nights in Feb 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, great surrounds, comfortable room. Would stay again!
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were not warm or friendly. Room was dirty - showers were yellow and worn. There is no way this is a 4 star property. You can see how it might have been in the past but it certainly is not now.
Stayed 1 night in Dec 2024

6/10 Okay

Sherie

Liked: Staff & service
Very old and needed a bit more aroha however staff were amazing and our Whanau enjoyed it. Just a bit of a walk with our bags up stairs etc.. would definitely stay again.
Stayed 3 nights in Sep 2024

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend for a family event. There is so much to do within the resort premises and outside. 2 spa pools (a spa bath in rooms) 2 pools with seating areas. Very good, will definitely be going back.
Stayed 2 nights in Sep 2024

6/10 Okay

Eleanor

Liked: Staff & service, amenities
The staff and location were great! However I would not necessarily call this a “resort” but it’s a nice hotel and it does the job! Quiet area but the walls are thin so you’ll hear your neighbor occasionally. Pool is not heated but there is a spa and sauna if you need it. Would recommend as a hotel but not as a resort.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very clean and staff were friendly and helpful
Stayed 1 night in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very clean
Stayed 1 night in Aug 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service
Clean room and comfy bed. Great spa bath. However lounge room felt old and tired. No restaurant or swimming pool available during our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Xiaochen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and good area, service
Stayed 2 nights in May 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing resort. Would definitely recommend. Beautiful location by the lake. Staff very accommodating and Breakfast very tasty Car required as located out of town
Stayed 1 night in Apr 2024

8/10 Good

Mathew

Liked: Cleanliness, staff & service, room comfort
Great place to stay as a get away, nice tidy room and good service, little disappointed the outdoor pools are not heated
Stayed 1 night in Jun 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, easy access - very happy with stay and room
Stayed 1 night in Apr 2023