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"Not what I expected in comparison to the images of the rooms, very old fashioned and outdated, the chairs in the bedroom were worn out, felt tacky which made me feel uncomfortable. I need of modernisation! "

"Fabulous stay here. Stunning location full of history and the grounds are beautiful. The staff were lovely, helpful, professional and the food at breakfast and the evening meals were delicious. Didn’t get chance to sample the spa this time but will be returning to do so. Many thanks for such a wonderful time."

"Ideal for weekend in Chester"

"Another wonderful stay at the Grosvenor. Very helpful staff throughout our visit. Sublime Suite. Fantastic breakfast and the most delicious meal in the Arkle restaurant. "

"Excellent as always. Highly recommend."

"Great stay location, friendly staff pool and sauna would recommend "

"Nice spacious room. Breakfast very nice. Staff friendly. Double bed comfy but sofa bed dipped in the middle."

"Lovely hotel, reception staff were very welcoming and explained everything clearly. Decor of reception was gorgeous. Our room was on the ground floor. Classic room which was a comfortable size. Bathroom clean & well appointed with a great shower over the bath, having the controls away from the tap/shower end is very helpful. Lovely decor in the room although the small bed lights got in the way of the pillows. Hospitality tray well stocked but no fridge. I had a massage in the spa which was amazing, Megan was great. We enjoyed the pool area and the spa gardens. We had dinner in both restaurants. The Palm restaurant served a carvery on Sunday which was delicious although the service could have been better, we were left for long periods. The second night we dined in The Nelson, service was good and food was lovely. We had breakfast both days in house which was good with plenty of choice. This was a lovely stay, the hotel is in a beautiful setting which we enjoyed as the weather had been good."

"Reception staff were particularly efficient and friendly"