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Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property
Eco-certified hotel with a full-service spa and a health club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Couples treatment rooms, sauna, body treatments, aromatherapy
Premium bedding, down comforters, desk, blackout drapes
Gym
Couples treatment rooms, sauna, body treatments, aromatherapy
Premium bedding, down comforters, desk, blackout drapes

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
The price is SAR 288
SAR 337 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Double Bed (Standard Double Family)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double Family)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Shower/tub combination
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Premium bedding, down comforters, desk, blackout drapes

Superior Suite, 1 Double Bed (Super Deluxe Suite)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Super Deluxe Double)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Accessible

Premium bedding, down comforters, desk, blackout drapes

Room, 2 Twin Beds, Accessible

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed (Standard Single)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Twin Bed (Standard Single)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Bathrobes
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 King Bed (Super Deluxe King)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Shower/tub combination
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Deluxe King)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

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Pool
Hot Tub
Spa
Parking included
8.2 out of 10, Very Good, (834)
The price is SAR 279
SAR 325 total
includes taxes & fees
1 Dec - 2 Dec
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About the neighborhood

Map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB

What's nearby

  • Blue Planet Aquarium - 7 min drive - 8.8 km
  • Chester Zoo - 8 min drive - 10.3 km
  • Chester City Walls - 10 min drive - 10.7 km
  • Chester Cathedral - 11 min drive - 11.1 km
  • Chester Racecourse - 11 min drive - 11.3 km

Getting around

  • Capenhurst Station - 4 min drive
  • Manchester Airport (MAN) - 35 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬4 min drive
  • ‪The White Swan - ‬5 min drive
  • ‪Old Wirral Hundred - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Straw Hat - ‬6 min drive

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

Upscale eco-certified hotel near Chester Zoo
At Macdonald Craxton Wood Hotel & Spa, Chester, you can look forward to a terrace, mini golf, and a coffee shop/cafe. Treat yourself to a body scrub, aromatherapy, or a manicure/pedicure at the onsite spa. The on-site British cuisine restaurant, Craxton Wood Grill, offers breakfast and dinner. Yoga classes and fitness classes are offered at the health club; Macdonald Craxton Wood Hotel & Spa, Chester also has a garden, dry cleaning/laundry services, and a bar. In addition to a business center and a steam room, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), luggage storage, and a banquet hall
  • Meeting rooms, coffee/tea in the lobby, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 72 rooms include comforts such as premium bedding, as well as amenities like free WiFi.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • HDTVs with digital channels
  • Coffee/tea makers, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 24 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Craxton Wood Grill
  • The Cocktail Bar & Lounge

Things to do

  • Fitness classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are allowed in the pool 9-11 AM and 3-6 PM.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

Does Macdonald Craxton Wood Hotel & Spa, Chester have a pool?

Yes, this property has an indoor pool.

Is Macdonald Craxton Wood Hotel & Spa, Chester pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Macdonald Craxton Wood Hotel & Spa, Chester?

Self parking is free at this property.

What time is check-in at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-out is at 11 AM.

Where is Macdonald Craxton Wood Hotel & Spa, Chester located?

Situated in the historical district, this spa hotel is 1 mi (1.6 km) from Burton Mere Wetlands and within 6 mi (10 km) of Ness Botanic Gardens and Pontcysyllte Aquaduct. Eastham Country Park and Parkgate Seafront are also within 6 mi (10 km).

Macdonald Craxton Wood Hotel & Spa, Chester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 241 out of 766 reviews" "
Rating 8 - Good. 279 out of 766 reviews" "
Rating 6 - Okay. 134 out of 766 reviews" "
Rating 4 - Poor. 82 out of 766 reviews" "
Rating 2 - Terrible. 30 out of 766 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcoming staff, tasty food, large rooms and comfy beds but conference facilities were not as good as expected (cold rooms and projector to dim for a bright room), bedroom was initially cold as all heating switched off, long walk to bedrooms from reception and very inflexible Manager regrading changes to booking dates (charges would be made).
Stayed 3 nights in Nov 2024

8/10 Good

Carol

Stayed 1 night in Jun 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service
I was very disappointed with the single room, hotel was lovely and family who stayed had lovely rooms but the single room was tiny, shower was really small, no phone, stains on the ceiling and down the wall, also the first floor seemed quite shabby compared to the ground floor
Stayed 1 night in Oct 2024

6/10 Okay

Gary

Positives: Good sized room with comfy bed Breakfast was plentiful, tasty and served hot Negatives: Our bedroom was tired, dated and not thoroughly cleaned Receptionist was unwelcoming and lacked customer care
Stayed 1 night in Oct 2024

6/10 Okay

Natalie

Stayed 1 night in Oct 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 3 nights in Oct 2024

8/10 Good

Justin, Solihull

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Stayed 1 night in Sep 2024

8/10 Good

Hamid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff were wonderful. Rooms could do with a little TLC
Stayed 2 nights in Oct 2024

8/10 Good

Elvira

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely but it was so hot! It was definitely over 25 degrees in there on the 1st night even with all the windows open and the fans running. Called down about 11pm to ask to switch it off and was told they couldn't. Second night they had managed to turn it down a bit but was still very warm and we had all the widows open. Others wise it was a lovely stay.
Stayed 2 nights in Oct 2024

8/10 Good

Dennis

Highly personalised service
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle, Hyde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Chris

Traveled with partner
Liked: Property conditions & facilities
Room was dated and in need of a refurb. The shower was slow to drain away and flooded the bathroom when it did, the hotel seemed understaffed. The breakfast isnt worth the money you pay.
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed here over 5 years ago and it was great but unfortunately it looks like nothing has been done here for over 5 years. The rooms and corridors are extremely tired. Our toilet flush broke on the first flush, the shower leaked and there was mould on the bathroom ceiling. Its a shame as the staff were great and the food was really good.
Stayed 1 night in Sep 2024

8/10 Good

Adrian

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

6/10 Okay

Ashton

Traveled with family
Liked: Amenities
When it came to the evening meal, barely anything was available to have. After two previous choices for my 5 year old were out of stock she had sausage and chips as that was all that was in for her. The sausages were that over cooked they couldnt even be cut with a knife let alone eaten. My other daughter had melon and berries as a snack the water melon was unripe (white) and the berries were a compote which was unedible. No croissants were available for both the breakfasts we attended. No nutella on one of the days and the yogurt was off. There was also no coffee beans to order a latte for the 3 days we were there. The overall maintance was quite poor, the carpet ripped in places on the corridor, in the conservatory and dining area very large cobwebs and dead bugs were present. Despite this we made the most of our stay, the staff were lovely and the room was clean. The maids were also very helpful and friendly. The pool area is also very nice with noodle floats for the children which was a nice touch. I would just recommend bot getting dinner or lunch at the hotel. The breakfast is adequate enough. There was a nice realxed atmosphere around the place and other guest were sociable and polite which is always an added bonus. No complaints with the room we had a deluxe room and it was very spacious. We did not try out the shower/bath as we showered and washed after using the pool facilties.
Stayed 2 nights in Aug 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked quite late after deciding to visit Cheshire Oaks nearby and didn't fancy a round trip from The Midlands. The grounds and location were beautiful, it was very quiet and a lovely venue. We stayed in the old part of the hotel which was a great experience and would recommend that to people if they get the opportunity. I thought the menu was a bit limited and we were disappointed we couldn't get into the restaurant despite trying to request it via Expedia who we booked through, but that could easily have been an issue with them. It was a small inconvenience though and we will certainly consider coming back if we are in the area again. James.
Stayed 1 night in Aug 2024

4/10 Poor

kenneth james

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
50 minute wait for food didnt accept that walked out of dining room staff extremely rude wouldnt stay again
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Business traveler
Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Richard

Traveled with family
Disliked: Property conditions & facilities
OK stay but not worth the stars for the hotel
Our stay was ok but nothing special - more like a 2 star verging on a 3 star
Stayed 2 nights in Aug 2024

6/10 Okay

J

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice setting but needs refurbishing
Nice setting but hotel now very tired and in need of refurbishment.
Stayed 1 night in Aug 2024