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"From the moment I walked into this beautiful, historical hotel I was greeted with a warm welcome. The gentlemen that registered me, I wish I could remember his name, was so very helpful. The reservation was initially going to be for myself, my daughter and her boyfriend. They were in town from England visiting for Thanksgiving. I decided the night before to surprise them with the room as an early Christmas gift so they could have a night in the city alone. So again, the gentleman that checked me in was so nice and understood the situation. Very pleased with how I was treated and my daughter and her beau loved their stay and the hotel."

"The parking is an issue 69.00 per night at the garage next door. No discounts for staying at the hotel "

"Lower cost than most hotels in this busy area. "

"This hotel was literally the perfect stay. It was in walkable distance of everything and we loved that the hotel was always cleaned after we walked out to our adventures. The staff were friendly and polite. The restaurant right underneath the hotel was really good we’d definitely recommend it. "

"I really loved to stay here!!! Safe place, super clean and all staff are nice. Kudos to all in the valet parking!!! They are super nice and hospitable! "

"First time visiting Chicago. Visited with my partner. We enjoyed our stay at this hotel. It was smack in the middle of downtown. Booking again forsure."

"This hotel was very clean and the staff were helpful and courteous. I would definitely stay there again. Its conveniently located near most attractions. "

"Have stayed at the freehand a couple times before, wether a short emergency stay, long term, or just something to come out of your comfort zone and meet knew people, i have always enjoyed how intimate and cozy feeling this hostel radiates"

"I like that hotel "