Find all hotels by Independent in Northern Illinois, IL from SAR 219

"We frequently stay at this property due to its convenient location, amenities, friendly staff and the ability to have our small dog stay with us occasionally. On this particular occasion, Ally was a new concierge at the front desk upon our arrival. Not only was she welcoming but she was over and above in terms of immediately and seamlessly addressing several of our special requests. I was simply blown away by the level of 5-star service offered, which was even more comfort and relief since we were embarking on an out-of-state trip with our family the next day. One specific issue we had to deal with on the trip was arranging for a cab ride to the airport the next morning at 3:45 AM. We were unsuccessful in reserving a local taxi so Ally arranged for her supervisor, Justin, to personally drive us to the airport the following morning. It was exceptional service that will guarantee my business for the future. Ally offered a level of exemplary service that not only exceeded my expectations, but also created a sense of comfort, reassurance, and security that eased my mind, all with the friendliest demeanor and candor I have experienced in my 40 years of traveling. I cannot give Ally, Justin, and the Stoney Creek Moline a higher rating or recommendation!! "

"no"

"Loved everything about Baymont. This was our 3rd time staying there. Easy access to gas stations, stores, restaurants, some within walking distance. We will stay there again. "

"This is a great place to stay while in Galena. Rooms are modern and the restaurant serves great food and drink. Cooked to order breakfast in the morning the server was very friendly. My only negative is the shuttle driver. He barked orders at us when we entered regarding being picked up. Said if we were non-compliant he leave us. We walked back rather than listen to him a second time. Walk to town would be my advice. "

"The hotel was clean and all the staff were so friendly and helpful. Room was clean and very comfortable "

"I was excited to see you offered Beekmans products for your guest, so I left mine packed. When it came time for conditioner the bottle was EMPTY !!!"

"The rooms are beautiful, beds are comfortable and you can’t go wrong with the manager’s reception and the delicious breakfast!"

"Love staying at this property."

"Front desk is very friendly. "