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"The resort was immaculate and the staff was fantastic. Food and drinks were amazing for all meals. The pool and beach were in perfect condition always."

"Excellent service by the staff. Rooms are comfortable and clean. Great food and restaurants options."

"Excelente hotel. Mi única queja es que los personajes salen muy poco y por poco tiempo, y se supone que al ser uno de sus grandes atractivos para los niños pues deberían de hacer su aparación mas frecuente y por un tiempo prudente."

"My fiance and I just returned from our one week vacation. Before going we had many not so great reviews and were nervous about what we'd experience. There were of course little things that could be improved with the resort, but you will find that anywhere. With such a large property in such wet conditions its impossible to keep on top of everything all of the time. Everyday there was staff upkeeping the property, so the pride was evident. What made the trip, however, was our butler José. Before we arrived he had already been in contact with us. Any issues that came up he was very prompt in addressing them and personally making sure it was rectified or we were helped. He was super friendly and made the stay even better. 10/10."

"This hotel was perfect! Everyone was able to relax and have fun. The staff were amazing! "

"El personal de limpieza fue muy lindo y todo el personal en general incluida Stephanie muy atenta y Víctor "

"My second time staying here this year and I absolutely love it! "

"It was quiet and clean. However, the entertainment lacked significantly this visit. "

"We had a great vacation. Everyone went out of their way to make sure our stay was outstanding. Even my kids felt the love and commented on how everyone was so nice and attentive to their needs. Special thank you to July, Javier, and Philimena for helping to make our stay amazing."