Find Family Hotels in Medina, TX

"We enjoyed our stay very much the customer service was excellent the beds were comfortable daily changing of towels and making beds very quiet, so we had a a very restful sleep will stay there again when we return to Kerrville, Texas they were able to accommodate our request very pleased Thanks"

"Great stay"

"decor was nice and clean and plenty of towels good space to move around someone texted when got in the room to check if everything was good for us"

"Clean and friendly "

"This hotel is a great place to stay. Rooms were super clean,bed very comfortable, and air conditioner kept room perfect."

"When I arrived, after 1:30 am, exhausted after a full day of traveling, I arrived only to find my Expedia reservation had issues..... The payment was declined! Luckily, I had ALL the paperwork printed out with confirmation, paid in full with Expedia. The clerk called the manager at home, explained the situation and ran it as cash. Never heard anything more until day before I was due to check out (4 day stay) assumed it had been worked out. The hotel called interrupting my meeting, stated they had to charge my credit card as they needed to be paid and somehow Expedia wasn't. After about 45 min in the office, Heidi and I worked it thru with Expedia and the third party provider. The hotel staff apologized profusely, I believe they tried their best to resolve the issue without inconveniencing me but were unable to. Still they went above and beyond and ensured my card would not be charged. "

"It was great places to stay."

"Great friendly people, remodeled room and very friendly and professional staff! I do wish your chain did not have fluorescent lights everywhere in the room. They are really buzz killer but that is not this Hotel’s fault! Thanks for this! "

"Consistency is everything "