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"I am amazed on how great this stay was. The staff was beyond friendly and helpful. The room was clean and comfortable. The thermostat broke one night and immediately they sent someone to fix it. The service was incredible. I traveled with my 9 year old, and husband, and this place was family friendly. Loved it! Would recommend."

"Nice hotel in a nice location "

"Location is everything, and for me, this was the best! Chinatown is the center of the NYC downtown universe, and the food and value can’t be beat! Great room, great view, very comfortable! "

"Amazing hotel in China Town with incredible views and roof top bar is a vibe."

"Got a king suite on the 20th fl and the views were incredible, the room was very spacious, comfortable and clean. The staff was incredible at check in! 10/10, can’t wait to stay again! "

"The staff is extremely hospitable & the room size is generous which makes up for the shabbiness of the property. We stayed 10 days and only one elevator functioning the entire time. Midway through the stay elevator would not stop on our floor. We were relocated to a room that did not have as nice of a view. The bathroom is black tile, but a portion was repaired with white grout. The property does not merit a resort fee, nor being classed as Small Luxury Hotel by Hilton."

"Close to many attractions "

"LOVE the service here and all the staff are so kind and genuinely seem to care about the guests *brothers at the front desk Lonnie and Donnie!*. Hotel was under renovation so a few things were not as polished as when I've stayed here before but nonetheless it's my fave hotel near Union Square. "