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"This is my second time staying at this property and we continue to love it. It is clean, located by numerous subways and has friendly staff. I recommend this hotel to all my friends and family. "

"The hotel was excellent from start to finish. The staff at check-in were really helpful and informative. The room was very clean and tidy (tidied every day and towels changed). Requests dealt with very efficiently. The hotel gave 2 bottles of complementary water every day in the room, along with complementary tea and coffee every morning and cookies and hot chocolate every evening (a lovely touch). The hotel location was perfect for our family. A 2 minute walk away from the subway station (Fulton Street) and a 5 minute walk to the World Trade Centre Memorial / One World Observatory. The location was perfect as it was away from the hustle and chaos of Time Square around Christmas time. All in all and excellent stay at a great hotel."

"Very clean, comfortable, courteous staff and convenient. "

"I put in/gave my Hyatt number #G50361292M. I was in room 924. Please fix this and credit my Hyatt Account. Thanks B Hayes bkhayes8@gmail.com"

"Apart from the slow and lengthy wait for the elevators, the property, staff and service are excellent."

"Really great location for a good price "

"Very Nice"

"Great views, Great staff, clean room, quite area and close to subways."

"Hotel was good, clean enough and nice enough, nothing too special. I was disappointed by the service. When I arrived at check-in time, a room was not ready. I was polite, and asked them to just let me know when it was ready, and took at seat in the lobby about 10 feet away from the desk. I expected that they would indeed let me know when it was ready, but they didn't, they proceeded to then check in the next dozen people who came in, and made me wait in line. That was disappointing."