Find Hotel with a Concierge in Long Island, NY

"There was something involving water that kept cycling on and off over and over again during my stay. The front desk said there was nothing they could do because there was no one there to look at the problem. It was miserable and I got no sleep. "

"i did not receive room upgrade "

"Close to a lot of amenities and shopping. "

"It's a lovely hotel in an excellent location. Great customer service. "

"Very safe and quiet "

"Everything about this hotel makes a traveler want to return or stay longer. "

"Taking the shuttle from JFK was quite difficult because of all the construction at the airport. Hotel did not really explain how to find the shuttle, or tell me that pick up from my terminal was not available. The shuttle driver finally called me and explained how to find him, then he waited for me to return to the train and get off where he is able to pick up. All this run around wasted about sn hour and I had to do a lot of walking etc. Simple instructions upfront would have made the experience so much better."

"Very friendly staff and extremely convenient to JFK"