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"Everyone in the receiving area are extremely helpful, they went all the way to help us move to our preferred room the next day since it wasn't available when we checked in late. Eventhoug there's an obvious language barrier, everyone tried their very best to accommodate us. The lobby is so elegant, the rooms are clean and well appointed. The most exciting part is their buffet breakfast! Its filled with lots and lots of delicious dishes! I look forward to it every morning! I definitely will bring my family back to this wonderful hotel very soon!"

"Kids love it. Accommodation is clean and conveniently located to Universal Studio. The only downside is that we have to transfer to Osaka or Shin Osaka every time when we explore other part of the city or nearby city"

"Spacious rooms, walking distance to dotonbori street. Staff very friendly, for a busy facility, service is pretty quick. Will stay here again if ever in Osaka."

"Centrally located to dinning options and point of interests."

"Wonderful, but room is tiny. We got a great deal here."

"Good experience. Suggestions : Use the No disturb system means no check out at 10:00 am. The guest is responsible for the daily clean or not. The time zone, the hourly decallage of some guest may need more sleep and it's very hard to wake up at 10:00 am. It looks a punishment. "