10/10 Excellent
Thomas
Traveled with partner
22 December 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Residencia Santa Clara is a must stay. The location is perfect, easy walking distance to the local market, a must for your local crafts and souvenirs (hundreds of vendors) and Old Havana. We felt very safe. Tourism is much needed. We utilized the hotel’s guide Liber (WhatsAp 53 5 2683005) for all of our tours and were not disappointed. We did the city tour in a Classic Car, and walking tour of Old Havana, his knowledge was amazing and his English was perfect.
All of the hotel staff, were top notch, Serguey, Amin, Juliette and others made us feel at home and appreciated. The complimentary breakfast of assorted fresh fruit, fresh juice, eggs and toast and Cuban coffee was amazing. We did venture out to several private restaurants (recommended by Liber) and found them delightful, but found the dinner/lunch at Residencia was the best.
The wifi at the hotel worked great, there were two networks, one while in the room and one while in the lobby. Keep in mind that the internet in Cuba is slow, but I was able to send pictures etc.
Highly recommend and would go back in a heartbeat to Residencia Santa Clara!
Thomas
Stayed 4 nights in Dec 2024