Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

4.0 star property
Adults-only beachfront property with 2 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

On the beach, white sand, sun loungers, beach towels
Poolside bar
Poolside bar
Reception hall
Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Bar

Room options

Available filters for rooms
Showing 47 of 47 rooms

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
2 bathrooms
  • 31 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
2 bathrooms
  • 31 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
2 bathrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (Superior | C)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Ocean View (Superior | B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Oceanfront (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Standard Suite (Special | B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Family Suite, Ocean View (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Standard Suite (Special | C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, Ocean View (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 70 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Suite, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (E)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, U)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior E)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior (L))

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, B2C)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
Eco-friendly cleaning supplies
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Shower/tub combination
Bathrobes
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
2 bathrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Oceanfront (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior (L))

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Quadruple Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

Room Superior With Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the neighborhood

Map
6307 Casino Drive, Paradise Island, New Providence, 0

What's nearby

  • Cabbage Beach - 2 min walk - 0.3 km
  • Atlantis Casino - 10 min walk - 0.8 km
  • Aquaventure - 13 min walk - 1.1 km
  • Ocean Club Golf Course - 4 min drive - 2.2 km
  • Bahamas National Trust Headquarters - 7 min drive - 3.8 km

Getting around

  • Lynden Pindling Intl. Airport (NAS) - 30 min drive

Restaurants

  • ‪Poseidon's Table - ‬10 min walk
  • ‪Nobu - ‬9 min walk
  • ‪Plato's Bar - ‬10 min walk
  • ‪Marina Pizzeria - ‬13 min walk
  • ‪Shark Bites - Atlantis - ‬10 min walk

About this property

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

Upscale all-inclusive property by the ocean
You can look forward to a free breakfast buffet, an adjacent golf course, and a swim-up bar at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive. With a white sand beach, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a sports massage, a body treatment, and a manicure/pedicure at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Fitness classes are offered at the health club; the property also has a poolside bar, a grocery/convenience store, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also find perks like:
  • 2 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, an electric car charging station, and a 24-hour front desk
  • Massage treatment rooms, luggage storage, and a banquet hall
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 379 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and electrical adapters/chargers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Atlantic
  • Tengoku
  • Kulinarium
  • Bahamas
  • Krystal

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Body treatments
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • This property does not have elevators

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Paradise Island
Palace Paradise Island
Paradise Island All Inclusive
Paradise Island Riu
Paradise Island Riu All Inclusive
Paradise Island Riu Palace
Riu Palace Paradise Island
Riu Palace Paradise Island All Inclusive Adults
Riu Paradise Island
Riu Paradise Island All Inclusive
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island All Inclusive
Riu Paradise Inclusive Adults
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island Adults Only All Inclusive

Frequently asked questions

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

Is Hotel Riu Palace Paradise Island - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball, aerobics classes, and more.

Where is Hotel Riu Palace Paradise Island - Adults Only - All Inclusive located?

Located in Paradise Island, this beachfront property is next to a golf course and within a 5-minute walk of Lucayan Archipelago and Cabbage Beach. Paradise Lagoon Beach North and Atlantis Casino are also within 10 minutes.

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1129 out of 2675 reviews" "
Rating 8 - Good. 777 out of 2675 reviews" "
Rating 6 - Okay. 390 out of 2675 reviews" "
Rating 4 - Poor. 198 out of 2675 reviews" "
Rating 2 - Terrible. 181 out of 2675 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Amazing people and beach
Stayed 5 nights in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Dec 2024

2/10 Terrible

Alicia

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First off let me start off with the way we were treated when we arrived it was awful everyone looked upset and not willing to help at all! We finally get our room around 3:30 we then go downstairs to eat and we are unable to go to the restaurants they said we need a reservation! Well in order to make reservations we needed to download there app we were never informed about that when we checked in on top of that after downloading the app we need to wait 12 hrs for us to be able to make a reservation and on top of that we weren’t able to make reservations they never had any so we spoke to the manager she was nice enough to make reservations for us. Second thing is the food is disgusting all of it! We had a reservation to a steak house they have there and we see roaches running around yes ROACHES!! This just made it worse on top of all the bad customer service we had we would tip to see if we saw a difference but we did not they are all extremely rude and lazy you can see it in there face. My husband and I love to travel and have never had an issue when going to Cancun or the Rui in Cancun this has been beyond the worst resort we have been too! I have to give thank to Rudy and La Linda for there excellent customer service they were the only ones to treat us well! If your thinking is going to this resort please think about it twice it is not worth going here they are terrible! We will never be back to this resort! Please do yourselves a favor and never book here!
Stayed 5 nights in Dec 2024

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was one of the worst RIU resorts I have ever been too. The room was dirty with hair and chicken bones on the floor. The restaurant reservation were all booked for the full week. It was honestly the worst experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mithila Parven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Staff made us feel so loved. Every night there was performances/ dances / and games.
Stayed 4 nights in Dec 2024

6/10 Okay

Brandi

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great for a quick trip. The buffet gets a bit boring and the restaurants are pretty difficult to make reservations for so you get stuck with the same food. Not a ton of activities but maybe things are busy when the weather is nicer. It was a bit inconvenient to not have a market on site for things like Advil or a quick snack.
Stayed 3 nights in Dec 2024

4/10 Poor

Lami

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is outdated! The service doesn’t match the price they charge for being all inclusive.
Stayed 5 nights in Dec 2024

8/10 Good

Wali

Stayed 4 nights in Nov 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort. Located right on the beach front. Absolutely beautiful views. Will definitely be going back.
Stayed 5 nights in Dec 2024

8/10 Good

Tyrone

Stayed 4 nights in Nov 2024

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close enough to walk to Atlantis 1.4 miles , all meals were great , hard to book in the steak restaurant but we got in with friends. Any tours call Daphne 242-892-2301 ,lovely person with lots of knowledge 👍👍👍👍👍👊😉
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Candace, Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Dec 2024

8/10 Good

carlos m

Stayed 3 nights in Nov 2024

10/10 Excellent

William Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, a true professional staff.
Stayed 4 nights in Dec 2024

6/10 Okay

Anton, Bronx

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent. Staff friendly and helpful. Pool was warm and clean. Only stayed 3 nights but overall it was good.
Stayed 3 nights in Dec 2024

6/10 Okay

David

Stayed 3 nights in Dec 2024

8/10 Good

Scott E

Liked: Cleanliness, staff & service
Should have an Italian restaurant.
Stayed 5 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good was great!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff were excellent. The food was fabulous! Thank you Riu.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rajeim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Linda Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hotel Riu Palace Paradise Island was excellent. This was an 11 day getaway for us and we thoroughly enjoyed our stay. All of the restaurants and the buffet our first class. The staff is incredibly friendly and we felt very comfortable there. The location right on the beach with the Atlantic ocean in front of you is wonderful. We enjoyed long walks up and down the beach and it is great that you can easily walk over to the casino or into downtown Nassau. Whether you’re looking for a quiet retreat or a high energy location, the Riu is a great spot. We were disappointed about 2 things. One was the lack of complementary shuttle between the airport and hotel. The taxi prices are also ridiculous. We were also disappointed in what seemed to be inflated prices at the Spa and to learn that the “Resort Currency” provided as a bonus extra really only got you a small discount on already inflated prices in the Spa and for various tours. It’s a wonderful resort; just be aware of a couple of things.
Stayed 11 nights in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful people- beautiful place- thank you- MERRY CHRISTMAS!
Stayed 3 nights in Dec 2024

4/10 Poor

MARK

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Front desk staff was very rude. There was a sign and on the app for requests like a late check out. It is anything but. Late check out is fee based. $40 per person per room per hour. So an extra hour for my wife and I would be $80. Or about the nightly stay amount. Bartender and security staff at the pool were very poor at doing their jobs. There were many very drunk people. One of which tried to punch me. Not once did security do anything. The bartenders kept making and serving drinks while people were very drunk and rowdy. As long as the tips came in the bartenders didn’t care who they were serving. My wife and I had to leave the pool. Many guests were offended and left too. The specialty restaurants would’ve been nice to try. But as soon as we arrived, there was limited or no availability. Lastly the $1200 in credits offered is a ruse. The average discount available is $20 and should have to be used when you spend $400 first for an obscene highly priced items or services. Most of the credits didn’t even apply to the hotel. Very misleading. I have stood at RIU resorts in the past and this place really changed my perception of the quality RIU has to offer. For an all inclusive resort, was anything but.
Stayed 3 nights in Dec 2024