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"We loved this hotel, however it is BIG! The service is amazing and the onsens are fantastic. The garden is also very beautiful. It lacks in walk ability, although we did make the track into town which took about 20 minutes on a busy farm road. The drum show and tea ceremony which are both complementary were both lovely. The dinner set was 9 small courses and were of fantastic quality, but we were definitely tired of sashimi by this time. The breakfast is buffet style and offers many choices from pancakes to miso soup and fish. We chose this hotel specifically for the private onsen and that did not disappoint myself or my teenage daughter. The public onsen that I used were also very nice. The view of mnt Fuji is stunning."

"Staff were very pleasant. Price is great and service is great. Ammenities were awesome! Oh and the view was breathtaking"

"Really nice room, restaurant and staff. Close to Gora station. "

"Stayed 2 nights at this hotel. Our room was on level 7, which is the same level as the onsen, so it was very convenient for us to use the onsen. Our stay included breakfast and dinner. Both meals were buffets, with a good variety of food choices. We drove, so parking was really free and convenient. Overall, nice stay, friendly staff and good amenities. "

"It’s a spa resort with a shuttle to/from the station and the doorway. Great staff & services. Gorgeous views and an amazing breakfast buffet and top notch restaurant for other meals. The onsen was public and worth going. You’re there to relax unwind and enjoy the views and surroundings. Well that ticked every box. Lovely!!"

"Beautiful hotel and area. The only thing was the isolation-not walkable to open restaurants in less than 25 minutes. Shuttle runs every hour. Taxi back after 745 pm when the shuttle ends for the night. The buses also work once you get the routine Beautiful views of Mt Fuji. The lake views also pretty Dinner was nice/pricey. Breakfast was also good. "

"I enjoyed the onsen on our condo and the open areas that I was able to enjoy in the hotel. My condo had a beautiful view in which I could enjoy the sunrise. The complimentary drinks and snacks were greatly appreciated."

"Very beautiful property. Stunning views of Mt Fuji. The glamping is very comfortable. It was fun to cook our own breakfast. Very friendly and helpful staff."

"I had a wonderful stay at this hotel! The highlight was definitely the onsen - so relaxing and peaceful. The entire atmosphere is very calm, making it a perfect place to unwind. The food was absolutely delicious and plentiful, and the staff was very friendly and welcoming. I visited on a solo trip and truly enjoyed my time. Highly recommended!"