Find all hotels by Shangri-La Hotels and Resorts in East China from SAR 361

"Good choice "

"Good, very kind and food was great. "

"Perfect check in experiencs. Super helpful and we upgraded 2 rooms to executive suite so as to have connecting rooms as we have children travelling with us. Suite comes with free bfast, afternoon tea and dinner at the club house. Nice view at 40th floor club house Every staff was attention to details! Didnt manage to get the name of a staff serving bfast at 2nd floor. She saw us pouring milk to our coffee and immediately made a cup of hot milk for our coffee! Superb service from check in to...

"The property is immense and very beautiful, however it does seem that a bit more care could be given to some aspects of the property. The carpets in particular had a few stains & spills on them across the hallways & in the rooms. The staff are attentive and very helpful, the breakfast buffet was delicious with a wide range of options. The location is exquisite, right on the picturesque West Lake. The property would fit in perfectly into a Wes Anderson film. "

"Great hotel, very nice staff"

"Good location and good service "

"Very well maintained, friendly staff and good location for restaurants and malls and museum."

"The room was spacious and the staff was very friendly. The breakfast was great"