Hotel with a Concierge in Tulum

"Beautiful, zen and clean. Breakfast was included (not written on site) Friendly staff uses Google translate to help us find nice free Cenotes on map :) "

"This has got to be one of my favorite places I've ever stayed. The owners are unbelievably nice, the grounds and rooms are well kept. It's right on the ocean and stunning. "

"Very pleasant, comfortable home away from civilization. Just a star-filled sky and the sound of waves crashing on the beach. "

"My friend Cynthia and myself, Linda absolutely loved this Casa. Shelley, the property owner answered all my questions almost immediately when I would text her. She had the Casa equiped with everything we needed to spend time on the beach, which was our prime objective for this great vacation. She has done a fantastic job with the art on her walls and everywhere. I loved her decor. And her property manager was extremely helpful right up to getting her car and giving us a little tour of the nearby town so we could get fresh tortillas, fruit and eggs for our first breakfast to have time to orient. I would definitely come back here next time I am in the area. Loved this little home away from home. "

"Great getaway spot in the jungle! An eco oasis that is quiet and peaceful. Tulum is a short juant away by shuttle bus. Chemuyil the city nearby is also a cool small town. Owners and staff are friendly and accommodating. Breakfast was also top notch. Highly recommend if you want to be close to Tulum while also enjoying a quiet getawayGeeat internet if you need it. "

"Check in was good. My room had two leaks and it was raining most days; one of the leaks dripped onto one of the beds. Ants were present; no left overs or snacks could be in the room due to this. Pool was open but not enough lights around it. Menu available was very limited. WiFi was very good throughout the place. No AC in rooms and the fan we had was too noisy to have it on at night. No beach access or beach nearby!! Hotel has no info or contacts for local taxis or airport shuttles. No mini fridge, we were not told we could have items in the hotel’s main fridge either. Mosquitoes were in the room every night, no bed nets available, seems staff leave doors open while doing room cleaning and plenty of mosquitoes get in. "

"Jam was amazing and helped with our questions and concerns. We had a great stay. The dome was clean, bathroom was clean. We had a great Jacuzzi. The property was so welcoming. We arrived very late (1130 pm) and Jam still showed us around and made us feel welcomed. It was in the jungle but within walking distance from a nearby town. Amazingggg stay and we would definitely go back again. "

"I liked the convenience ans friendly staff. The plumbing needs attention. There is no parking past 8pm."

"Excelente el trato de todo el staff, el servicio de primera. El lugar está hermoso, las instalaciones limpias, el desayuno riquísimo, te tratan con mucha amabilidad. Lo único es que no en todos los cuartos hay minisplit, y creo que conviene que a todos los cuartos les pongan minisplit y estaría perfecta la estancia. El WiFi no sirvió en ningún momento, también eso deberían resolver aunque es un poco entendible porque está en medio de a selva. Todo lo demás es fantástico "