Luxury Hotels in Tulum from SAR 1,370

"This property was beautiful and I was extremely catered too. The food was outstanding."

"The staff was helpful, but we didn’t appreciate the dinner staff directly asking for a tip - it felt unprofessional and made us uncomfortable. The property clearly had a lot of money put into it initially, but unfortunately, maintenance seems almost non-existent or at best, minimal. Every treadmill in the gym is broken, and some other machines barely function—again, a clear lack of upkeep. All four outdoor jacuzzis were lukewarm at best, not properly heated. The room itself was spacious and...

"Everything about this hotel is amazing! You’ll never be disappointed staying in jashita! "

" My friends and I booked a trip to Tulum, and we used hotels.com to find a condo near the beach. Overall, we were very satisfied with the location, service, and condition of the condo. Initially, our first condo had no working Wi-Fi. Our contact, Lenin, was very helpful and immediately sent workers to investigate. Because it was going to take a couple of days to get the Wi-Fi working, he offered to move us to another condo. It was in the same complex, but a different building. It was honestly...

"Rude staff, I rented a hotel price arbnb place and I thought I was renting a hotel room. No service, noone came to take out trash and noone came to bring an extra roll of toilet paper. When asked if we can acess the pools - hard NO … when asked why- Well since last year we changed our policy but we haven’t changed the information online, and we need DAILY PASS OF $60-$100 depending which pool. Very misleading. When asked about hot water - we will fixed and they never did. "

"Großes arparment gemütlich eingerichtet man fühlt sich wie zu Hause mit Waschmaschine und Trockner und der gut eingerichteten kueche. Leider war es kein poolblick und sauber machen muss Mann selber Wie beschrieben Putzfrau kommt einmal pro Aufenthalt stimmt nicht."

"This property is NOT a hotel. The place is pretty but it’s not a hotel, this is a rental apartment in a gated complex with multiple buildings and Aqua is the name of the building where we stayed. With a nice shared pool, this apartment has a small kitchenette, a dining table for 4 and a couple of sofas in the living room. A washer, dryer and a comfortable king size bed with soft pillows, the bathroom is small but clean. No amenities are provided so bring your own shampoo, conditioner, toilet...

"Excellent value for the price. Beautiful, spacious apartment down the street from the national park/preserved rainforest. Two roomy bedrooms and bathrooms, full kitchen with dishes for up to six, comfy living room, laundry room, lovely patio, two terraces, access to rooftop hacienda and large pool with plenty of lounge chairs. Nit-picky things I'd like to see changed: Plenty of towels but no wash cloths; spotless oven and stove with plenty of stovetop cookware but no bakeware. TVs were mostly...