All-inclusive Hotel in New Providence Island from SAR 908

"Loved it - beautiful and amazing beach club access! "

"While your staff was incredibly nice, the service was not what may be expected from a hotel of this caliber. We had countless issues with in-room dining and house keeping services. Your staff wasn’t rude but the service was not exactly good either. We often had cold meals, long waiting times, missing items, days without house keeping services etc all while we kept calling the guest experiences line… I’ve stayed in rosewoods and four seasons all over the world and had expected better from...

"What I like: I would like to give a shoutout to Jackie and Felecia from Kanoo. Rose from food truck. Ricardo, Ace, Joe and Nicer from Soy. The private island and all their staff are excellent. What I don’t like: 1. I checked out on 3/22/25 but the temporary $400 temp hold during check in hasn’t been reversed and it’s already 3/31/25. I already called to make sure I don’t get charged for anything I shouldn’t have. Customer service ensured that I wouldn’t be charged but hasn’t been reversed in...

"Property was extremely nice and clean. Beds were super comfortable and the rooms were spacious."

"Great family vacation. The Cove has it all, quiet and private Cove only pool and super close to slides and lazy river. Was very windy, but warm when we went in late March. We had a sapphire 2 room suite with Lapis club access. Get floor 5 or higher for unobstructed view. Lapis club was great for breakfast, lunch and snacks. Butler service was excellent. Service overall at the Cove was beyond amazing. Get dining reservations ahead of time. "

"Worth a visit "

"Great and friendly staff! It was pleasure to work with Alex, Pam and Lady Sarah …. But everyone else was lovely and friendly as well"

"Staff is good. We stayed in a 2 bedroom residence. Half way through our stay when we ordered coffee for room service we realized a lot of amenities in the room were missing like the coffee maker. That was frustrating as was the wait for our room to get ready as you are hanging out in the lobby for hours with a bunch of others also waiting on their rooms. Outside of that, it was great. Beds were comfy. Noise was loud but not unpleasant. The place felt nice. Pool was fantastic. Property reminded...