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"The Windsor is a excellent expensive 5-star hotel, food and dining only choices available within hotel. Will try other hotel choices next time. "

"The onsen available are amazing"

"This resort delivered in everything I expected. It has the outdoor onsen view, excellent room, and the delicious meals. I really loved the breakfast, because I felt all of the dishes worth eating were delivered well, and they weren't overwhelming or gimicky. Just good ol' Japanese and Japanese-Western dishes. I didn't like the dinner because I felt a lot of them were kind of gimicky. I was a bit disappointed that none of them felt like they were representative of Hokkaido dishes though."

"We had a leak in our first room and the staff immediately came and changed us to an upgraded room and took good care of us. We were traveling with our parents and they upgraded their room also to be near us. Thank you. "

"Generally pleasant stay, room is spacious and clean. The hotel is part of an amusement park complex, so there are many activities."

"The hotel is just on the shores of Lake Toya. Our room looked out to the beauty of the lake. Pleasant stay."

"It was a traditional Japanese room where you sleep on a futon on a tatami floor. The room was beautiful with a nice sitting balcony room that overlooked the side of the mountain. The only problem was the smell of the dust that gathered on or inside the tatami. We don't know whether this is normal and we just aren't used to sleeping in a tatami room."

"The rooms were spacious and nice, only downside bathroom was dirty."

"We loved the Onsen. "