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"I had not been a fan of onsens before this property. It was large enough that I didn’t feel claustrophobic or uncomfortable. The different pools and size allowed me to enjoy it for a couple of hours and not be bored. Moreover, it being at foot of Hell Valley made it a memorable site."

"the stay is amazing. the onsen and services are good mak9ng the stay a very enjoyable one. definitely will stay again if i am passing through the same area"

"Excellent hotel! Service, food and rooms were excellent! Wonderful view of lake Toya and Mt Yomei. "

"Fantastic location, bed and pillows very comfortable. Easy check in and check out. Amazing bakery in house. Free entrance to the incredible onsen across the street.Free parking . Very clean room and bathroom 10/10"

"Huge resort, very spacious and really excellent buffet spread. The onsen is great, easy parking, and it's close to the highway hence easy to get anywhere. Getting out to the nice restaurants requires only a short drive downtown. The rooms ans facilities are a bit old and dated but it is good value."

"Good stuff!"

"Very big hotel with open calm spaces to relax and enjoy music and a buffet of coffee tea and small snacks - felt like I could really unwind. Just a small note that English is not a language the staff speaks, so need to brush up on a little Japanese or rely on those Google translators ! But all are eager to please, and it’s a pleasure to experience the politeness and customer care of their culture. Their dinners are very authentic and delicious. Onsens are wonderful with very clean atmosphere."

"Stayed at 3 properties in 4 days. This one was the very best. Will come back again"

"Beautiful hotel with picturesque outdoor baths and variety of indoor baths and sauna. Huge buffet for breakfast and dinner with variety of Asian food and some western choices."