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"This place is fantastic! The room was big and super nice, with a view of the snowy forest. It was exceptionally clean. The highlight of the experience was the onsen. The grand bath is huge, and the views from it are incredible. Overlooking beautiful trees and hell valley from the onsens. There were 7 indoor baths for both male and female (different minerals and temperatures). And then 4 outdoor baths for females and 5 or 6 outdoor baths for males. There are also two types of sauna and cold water bath. You can sit in a hot outdoor bath, looking out at the snow and drink sake from a floating tray. The scale of the grand bath is just mind blowing. We spent hours there and really felt the benefits. Muscles got relaxed, skin felt soft and healed, circulation improved. Overall amazing! We stayed two nights and wished we could stay there longer."

"Good stuff!"

"Very big hotel with open calm spaces to relax and enjoy music and a buffet of coffee tea and small snacks - felt like I could really unwind. Just a small note that English is not a language the staff speaks, so need to brush up on a little Japanese or rely on those Google translators ! But all are eager to please, and it’s a pleasure to experience the politeness and customer care of their culture. Their dinners are very authentic and delicious. Onsens are wonderful with very clean atmosphere."

"Stayed at 3 properties in 4 days. This one was the very best. Will come back again"

"Beautiful hotel with picturesque outdoor baths and variety of indoor baths and sauna. Huge buffet for breakfast and dinner with variety of Asian food and some western choices."

"One of the best hotel I ever stayed Room: Larger than the normal you would find in the city. View: We got the wonderful lake view and we can't be more happy with the beauty in winter. Bed/Pillow/Duvet: they are all soft, comfortable Onsen (Roof top): the most beautiful view you can get for the outdoor with 2 round tub. There is also a small cold bath and a sauna. Spacious onsen and plenty of showers ensure its not crowded. Indoor onsen temperature is hotter than outdoor. Onsen (Basement): An outdoor and an indoor with sauna. Outdoor onsen temperature is hotter than indoor. A beautiful garden right in front of the outdoor. Dining hall: Overseeing the lake and snow in winter. Food: I had the breakfast and its has great mix of traditional Japanese and western delights. Food was great as a whole. Lobby: there is a large resting area with books for you to relax and read. In addition, there is a bar serving drinks and you can sit indoor enjoying the wonderful view of the lake. Service: excellent as a whole. Staffs speaks "

"This was a gorgeous place to be in the middle of Winter. The hotel is amazing and the surrounding nature and lake are breathtaking. Ee had a few things planned for the visit, but preferred just to stay in the hotel/resort"

"The outdoor onsen pool for kids to play is very good. However, we feel disappointed with the food. We had dinner at 6:30 (the last time slot offered by the hotel), at 6:50 some food already running out and no refill. I have visited Japan for many times and never seen this happens before. Something wrong with the resturant management. "

"The room is clean and spacious."