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"Very nice hot spring and beautiful scenery. "

"Stayed in Japanese Traditional Room with Private Open Air Bath. The pictures on Expedia are a true representation of the accommodation but the stay was even better than anticipated. Kaiseki meal in private dining room was wonderful and showcased a lot of the local food. The tatami room and sitting area in the room was nice and relaxing and the futons were perfectly set by the time we returned after dinner. The balcony onsen was a lovely warm contrast to the chilly wintry air. The public baths were also very clean and had a variety of temperatures for both inside and outside. Very close walk to the temple and Hell Valley. Included breakfast was also very delicious with impeccable service. Sad to have only stayed one night!"

"In room private onsen is nice. Buffet dinner and breakfast by the hotel also offer good variety and good taste. Good view of Lake Toya from room. "

"Food not so nice"

"Good stuff!"

"Stayed at 3 properties in 4 days. This one was the very best. Will come back again"

"Really really nice room. The Ski in only applies to west mountain which you have to take the nearest lift to use which is a REALLY short run designed for learning or beginnners. The Ski out does go to this lift… but if you’re not just learning it’s not somewhere you want to spend your day. If you’re planning on spending most time at East or Isola, it does take some time to get over there via walk and gondola (25 mins or so assuming no lines). "

"Beautiful hotel with picturesque outdoor baths and variety of indoor baths and sauna. Huge buffet for breakfast and dinner with variety of Asian food and some western choices."

"The staff was unbelievable, recognized us after the first time. The breakfast and dinner service was delicious. The on onsin was so convenient."