Relais

3.0 star property
Family-friendly bed & breakfast with a rooftop terrace connected to a shopping center in Cienfuegos

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Relais

Terrace/patio
Terrace/patio
Terrace/patio
Terrace/patio
Exterior

Reviews

10 out of 10

Exceptional

Popular amenities

  • Room service
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Housekeeping
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

Comfort Room (Jardin)

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Portable fan
Down duvet
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed

Triple Room (Miramar)

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Memory foam bed
  • 16 sq m
  • Bay view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Double Room (Mango)

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Memory foam bed
  • 14 sq m
  • Bay view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
3704/A Avenida 36, Cienfuegos, cienfuegos, 55100

What's nearby

  • El Malecón de Cienfuegos - Sailor's Walk - 1 min walk - 0.0 km
  • Jose Marti Park - 16 min walk - 1.4 km
  • Cienfuegos Cathedral - 17 min walk - 1.4 km
  • Tomas Terry Theater - 17 min walk - 1.5 km
  • Palacio de Valle - 3 min drive - 2.2 km

Restaurants

  • ‪Restaurante Las Mamparas - ‬2 min walk
  • ‪El Ocaso - ‬2 min walk
  • ‪RB Restaurant Bahia - ‬3 min walk
  • ‪Paladar Aché - ‬4 min walk
  • ‪Doña Nora - ‬5 min walk

About this property

Relais

Family-friendly bed & breakfast connected to a shopping center
Relais provides amenities like a rooftop terrace and dry cleaning/laundry services. Guests can connect to in-room WiFi (surcharge).
Additional perks include:
  • Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • A reception hall, a ballroom, and luggage storage
  • Wedding services, tour/ticket assistance, and a TV in the lobby
Room features
All guestrooms are individually furnished, and have comforts such as air conditioning, as well as perks like WiFi and minibars.
More amenities include:
  • Highchairs, children's dinnerware, and childcare services
  • Hypo-allergenic bedding, memory foam beds, and down comforters
  • Rainfall showers, designer toiletries, and hair dryers
  • Wardrobes/closets, portable fans, and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 1 per hour)
  • Available in some public areas: WiFi (EUR 1 per hour)

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 6-6 for adults and EUR 3-3 for children
  • Room service available

Family friendly

  • Children's games
  • Children's dinnerware
  • Children's toys
  • Highchair
  • In-room child care (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in room

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Portable fan

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV

Food and drink

  • Minibar

More

  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Local maps
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 6 to 6 for adults, and EUR 3 to 3 for children
  • Fee for in-room wireless internet: EUR 1 per hour (rates may vary)
  • Fee for wireless internet in public areas: EUR 1 per hour (rates may vary)
  • Airport shuttle fee: EUR 20 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Relais Cienfuegos
Relais Bed & breakfast
Relais Bed & breakfast Cienfuegos

Frequently asked questions

Is Relais pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Relais?

There is free parking nearby.

What time is check-in at Relais?

Check-in start time: 1:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Relais?

Check-out is at noon.

Does Relais provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per vehicle applies.

Where is Relais located?

This family-friendly Cienfuegos bed & breakfast is located in the entertainment district, within a 5-minute walk of El Malecón de Cienfuegos - Sailor's Walk and Plaza de Actos Cienfuegos. El Bulevar and Cinco de Septiembre Stadium are also within 15 minutes.

Relais Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 4 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Long Yau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die zentrale Lage und der super Ausblick von der Dachterrasse. Sehr freundliche Gastgeber und Personal.
Stayed 3 nights in Jan 2020

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A conseiller sans hesitation
Tres agreable casa.Un toit terrasse nous ayant permis d'admirer un magnifique coucher de soleil. Accueil cordial er professionnel. Petite chambre tout confort tres douillette et propre.
Stayed 1 night in Jan 2020

10/10 Excellent

Paolo, Milan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and casa, really clean and comfortable Friendly and helpful staff Best place during our holiday in Cuba
Stayed 1 night in Aug 2019