See all properties
Save

Hotel El Convento

4.5 star property
Luxury San Juan hotel in Old San Juan with a fitness center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel El Convento

Front of property
Outdoor pool, sun loungers
Deluxe Double Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk
Daily cooked-to-order breakfast for a fee
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Gym

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Garden Terrace

Garden Terrace | In-room safe, individually decorated, individually furnished, desk

Garden Terrace

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Single Room

Junior Single Room | In-room safe, individually decorated, individually furnished, desk

Junior Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Vista

Queen Vista | In-room safe, individually decorated, individually furnished, desk

Queen Vista

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished, desk

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hotel Rumbao, a Tribute Portfolio Hotel

Pool
Hot Tub
Pet friendly
Free WiFi
9.0 out of 10, Wonderful, (682)
The price is SAR 871
SAR 1,080 total
includes taxes & fees
27 Jan - 28 Jan
Hotel Rumbao, a Tribute Portfolio Hotel

About the neighborhood

Map
100 Cristo St, San Juan, 00901

What's nearby

  • Catedral Basilica Menor de San Juan Bautista - 1 min walk
  • San Juan Gate - 3 min walk
  • Port of San Juan - 9 min walk
  • Castillo San Felipe del Morro - 10 min walk
  • Pan American Pier - 4 min drive

Getting around

  • Sacred Heart Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪El Batey - ‬1 min walk
  • ‪Pira-Rum - ‬1 min walk
  • ‪El Patio de Sam - ‬1 min walk
  • ‪El Champi - ‬1 min walk
  • ‪Bar Catedral Rooftop - ‬1 min walk

About this property

Hotel El Convento

Luxury boutique hotel near Catedral Basilica Menor de San Juan Bautista
Located close to San Juan Gate and Port of San Juan, Hotel El Convento provides a terrace, a garden, and a hair salon. Be sure to enjoy a meal at Patio del Nispero, the on-site restaurant. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and express check-out
  • Concierge services, multilingual staff, and a porter/bellhop
  • Luggage storage, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 58 individually furnished rooms include thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Refrigerators, childcare services, and coffee/tea makers

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-25 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Patio del Nispero

Things to do

  • Fitness center
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Frequently asked questions

Does Hotel El Convento have a pool?

Yes, this property has an outdoor pool.

Is Hotel El Convento pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Convento?

Hotel El Convento doesn't offer parking.

What time is check-in at Hotel El Convento?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Hotel El Convento?

Check-out is at noon.

Where is Hotel El Convento located?

Located in Old San Juan, this luxury hotel is steps from Catedral Basilica Menor de San Juan Bautista and San Juan Gate. Port of San Juan and Castillo San Felipe del Morro are also within 10 minutes.

Hotel El Convento Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1003 reviews" "
Rating 8 - Good. 198 out of 1003 reviews" "
Rating 6 - Okay. 84 out of 1003 reviews" "
Rating 4 - Poor. 57 out of 1003 reviews" "
Rating 2 - Terrible. 35 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel el Covento is very well located, close to all sorts of dining and shopping locales and next to the Cathedral. It's colonial architecture gives it a very special charm and the staff is very friendly and knowledgeable. The restaurant food and waitresses are really good. The only mishap was the faulty elevator but overall I would definitely recommend it.
Stayed 4 nights in Jan 2025

8/10 Good

Victoriano

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is historic and beautiful. The room was nice and spacious. The staff was mostly very friendly, but the restaurant and bar had trouble keeping up with even moderate traffic. They were training a lot of new folks and it showed. The food was decent. Location is excellent and would stay there again with plenty of dining options outside the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher, Astoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in the heart of the historic district.
Stayed 3 nights in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

John, TOA ALTA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent
Stayed 1 night in Jan 2025

6/10 Okay

Pia, NORTHRIDGE

Traveled with group, Traveled with partner
We picked this hotel because it’s a historical building, it was a convent, and it has a great deal of character. Centrally located in Old San Juan, we were able to walk every where around Old San Juan. The staff were friendly (for the most part), especially in the bar/restaurant. We stayed from 12-27/1-2-25. This hotel is advertised as a 4 and a half stars, I would STRONGLY disagree with this rating. We took a trip to Singapore in September 2024, stayed at a 5 stars hotel, and El Convento fails by comparison. From our experience, we would give this hotel no more than 3 and half stars. It is not staffed adequately, therefore rooms are not cleaned properly, the restaurant area is not maintained clean properly, the bathroom shower door came apart when pulling it to close it, the faucet, toilet paper holder, and parts were falling apart . The air conditioning did not work properly, no matter how many times we had someone come and re-set it. One day we woke up to no water at all, and other days the shower never got hotter than lukewarm. Also, because they are short staffed, meals ordered at the restaurant took at least 30 minutes before getting to our table. I could go on but I believe that this is enough to support my rating for right now. My husband did bring our concerns to the manager, and he did make a note of it. We did take photos to support these concerns.
Stayed 6 nights in Dec 2024

8/10 Good

wilfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fourth time staying as Vip and have not received late check out.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the El Convento during Christmas and it was GREAT! The staff is very friendly and helpful, and the property is fantastic! The history of the hotel and the way it has been resotred really made the stay enjoyable. They have a very nice resturant, Coffee every morning on the terrace, wine and cheese in the afternoon! The location makes it easy to get to everywhere in Old San Juan. The Forts, restaurants, shops...all easily walkable and the people of Puerto Rico were so friendly!!! I can't say enough abuut how great it was to be there at Christmas! We cnat wait to go back! I would definitely stay at the El Convento again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful very old historical building, well maintained, very nice staff. Great location. Stayed 4 nights. Love to back.
Stayed 4 nights in Dec 2024

6/10 Okay

Steven

Traveled with partner
El Convento is charming and very convenient if you want to be in Old San Juan. The staff, while very friendly, are not as professional as would be expected for this property, and several areas were not well maintained. Housekeeping was also somewhat perfunctory. A lovely hotel that can use some extra care.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tori

Traveled with family
What a gem! Gorgeous, historic, and elegant hotel. The history is fascinating. The staff is so lovely! Especially Andrea in the restaurant. She was so helpful and fun! The terrace with the pool, hot tub and views…. Fantastic! The location is absolutely perfect. Strolling day or night was fun and relaxing. I would highly recommend and we will definitely be staying here again!!!
Stayed 4 nights in Dec 2024

8/10 Good

Leona

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting very old building. Located in the heart of Old San Juan. We have stayed here 4 times. Clean facility, comfortable beds. Rooms are small, but, you’re not here to spend time in your room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carmen

Liked: Cleanliness, amenities
Beautiful and all the employees excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

amado

Stayed 1 night in Dec 2024

8/10 Good

Bruna Mara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The bed and pillows were on the soft side. The water in the shower didn’t have a lot of pressure and it didn’t heat up too much.
Stayed 4 nights in Dec 2024

8/10 Good

Zoraida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Lihao, EMERYVILLE

Stayed 3 nights in Nov 2024

8/10 Good

Anita Vivek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being a former convent converted to a hotel gave it a unique vibe. Loved the daily wine and cheese happy hour, pool/hot tub, and the AC and wifi worked well. Everything was tidy and clean, excellent Old Town location you could walk everywhere. Staff was responsive.
Stayed 7 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Dec 2024

8/10 Good

carlos antonio

Liked: Cleanliness, staff & service
In an attempt to keep the hotel looking old, they don't fix certain things that should be fixed. The employees are very nice and friendly , but my room was never serviced before three pm.
Stayed 8 nights in Dec 2024

10/10 Excellent

Junyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect travel and accommodation experience, if I will visit Puerto Rico again, I definitely will stay at Hotel EI Convento. Thanks!
Stayed 3 nights in Nov 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Wonderful staff. All spoke very good English. Beds were excellent. Loved the charm of an old building turned into a modern hotel. Nice hot shower. Staff responded promptly to any request. Location was great for walking anywhere in Old San Juan.
Stayed 2 nights in Dec 2024

10/10 Excellent

Patti C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. Stayed here a number of times. It is fantastic. Great staff.
Stayed 3 nights in Dec 2024