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"Great property "

"The hotel was really wonderful. The only poor part of our stay was that the shade in our room was sheer and the sun could bake you in your room while you’re in bed. Not a fun way to wake up every morning. "

"We were pleasantly surprised by the outstanding location, vintage style, & well-heeled service from every single staff member during our entire stay. Bravo to the management for the training excellence. We looked forward to our delightful breakfast each morning watching the plaza awaken before us & the guards standing sentry at the Presidential Palace. "

"Property was clean and modern "

"Wonderful historic property that has been updated and has both warmth and style. The staff pampered my family and introduced us to Ecuadorian new year traditions on the rooftop terrace with the other guests that was a memorable and unexpected way to ring in the new year. The restaurant is a fabulous showcase of Ecuadorian cuisine and excellent cocktails and fine wine. First class in every respect. I recommend without reservation."

"Failed to show up for airport transfer to property. We got a taxi that got lost then was unable to climb the mountain due to their road conditions. We had to climb the mountain by foot to attempt to check in but the staff had already left for the evening and failed to respond when we continued to ask for assistance. Our flight arrived at midnight and at 2am my family was still not sure where we would be staying the next 3 days/nights. Taxi driver was awesome and found us a safe place to rest...

"We loved this property - the people the location and the room! The restaurant and bar were great. Super lovely rooms. Five days of perfection. Our tour bus would come to our hotel each day, so convenient. We could walk were we wanted and enjoyed Quito very much "

"Nice hotel. Area could use a few good restaurants "